Recent content by Hrishabh.pabbly

  1. Hrishabh.pabbly

    A random API action event happens even when the workflow doesn't have it

    Hello @Vyasa , Thank you for your patience. We’d like to inform you that the issue where the deleted API step was still executing in the workflow and causing unexpected actions has now been successfully resolved. Please monitor your workflow and let us know if you notice anything unusual or...
  2. Hrishabh.pabbly

    Add Tags to Contacts without overwrite [Bigin]

    Hi @meetab, Thanks for your patience. We’ve added the Upsert Record action, which allows you to update records without overwriting existing values. Please try it in your workflow and let us know if it helps.
  3. Hrishabh.pabbly

    A random API action event happens even when the workflow doesn't have it

    Hi @Vyasa , Thanks for the update. We’ve escalated this issue to our technical team for investigation. They’re actively working on it, and we’ll update you as soon as we have more information. Appreciate your patience.
  4. Hrishabh.pabbly

    Iterator Isn't Functioning Correctly

    Hi @HelpMeLearn , Thank you for the detailed explanation and for sharing the workflow. Since only one out of multiple Gmail steps failed, this usually points to a connection-specific or send-as configuration issue, not the workflow logic itself. Here are the most common reasons this happens...
  5. Hrishabh.pabbly

    SureCart Data Issue

    Hi @Marlon M , Thank you for sharing the workflow URL and granting us access. We reviewed your workflow and noticed that the SureCart Order trigger only provides order-level data, which is why customer details (name, email, product details) were not available for mapping. To resolve this, we...
  6. Hrishabh.pabbly

    A random API action event happens even when the workflow doesn't have it

    Hi @Vyasa , Thank you for sharing the workflow URL, Task History ID, and screenshots. Upon reviewing the task history, we can see that an API step (Execute API Request) is being executed, even though this step is not currently present in the workflow. To help us identify the root cause, could...
  7. Hrishabh.pabbly

    help me to remove the '+' sign in woocomerce phone field

    Hi @printcase, Thank you for sharing the details. Upon reviewing the workflow history, we noticed that earlier, the response from the WooCommerce: New Cart Abandonment trigger was returning the phone number with the label “Phone”. However, the label has now changed to “Phone Number”...
  8. Hrishabh.pabbly

    Delay after Iterator

    Hi @tboy123, This behavior is expected when using Delay For with Iterators. The Delay For step pauses all iterator items together, waits for 1 minute, and then continues them at the same time. To add a 1-minute delay between each iterator set, please use Delay After Queue instead. This...
  9. Hrishabh.pabbly

    Stripe to Thrivecart Learn (add person to a course)

    Hello @olimckenna , We appreciate you reaching out to Pabbly Support! Could you please provide more details about your specific use case? Additionally, it would be helpful if you could share the URL of the workflow you've created so that we can thoroughly review it and provide further...
  10. Hrishabh.pabbly

    HighLevel API intermittently fails via webhook

    Hello @janson , Thanks for sharing the details. We checked your workflow and found that the step “API (Pabbly): Execute API Request” is failing with: This means the Authorization header is missing or not being passed during auto-execution, which is why it works manually but fails when...
  11. Hrishabh.pabbly

    Workflow has been paused due to unusual high usage

    Hello @abhipatil, Thank you for your patience. Upon reviewing your workflow records, we found that the Email Parser is not capturing emails correctly. It appears that the Email Parser settings may have been changed, which is preventing the trigger from capturing emails as expected. We kindly...
  12. Hrishabh.pabbly

    Facebook Pages – “Get Page Details” & “Custom API Request (Beta)” not injecting Page token / fields correctly

    Hello @avielchik, Thankyou for your patience. We have fixed the issue could you please turn on your workflow and try to test the step.
  13. Hrishabh.pabbly

    Text Formatter is not working properly

    Hello @Gaurav Dembla , Thank you for the detailed explanation and for sharing the video. We request you to please clear your browser cache and cookies, then log in again and try testing the step once more. In many cases, this behavior is caused by cached data on the browser side. We’ve...
  14. Hrishabh.pabbly

    Callpage option is not showing in the create workflow

    Hello @nbfcadvisory , Thank you for reaching out. At the moment, Pabbly does not have a trigger available for CallPage. We currently support CallPage only as an action, which is why you’re unable to find it as a trigger while creating the workflow. However, if CallPage provides a webhook for...
  15. Hrishabh.pabbly

    Workflow has been paused due to unusual high usage

    Hello @abhipatil , Thank you for the update. We’ve escalated this issue to our technical team for further investigation. In the meantime, you can continue using the duplicated workflow, as it is working correctly. We’ll keep you informed once we receive an update from the team. Thank you for...
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