Recent content by Hrishabh.pabbly

  1. Hrishabh.pabbly

    flow stopped after 3 minutes of delay

    Hi @abhishekg, Thank you for your patience. Upon further investigation, we found that there was a temporary server downtime during the same time window when the 3-minute delay step was scheduled to resume execution. Due to this brief downtime, the workflow execution did not automatically...
  2. Hrishabh.pabbly

    HOW LONG WILL IT TAKE TO EXPORT LEADS FROM OUR WEBSITE-PABBLY- GOOGLE SHEET

    Hi @Jomoteam, Thank you for your follow-up. You can use the trigger “Swipe Pages → New Form Submission” in Pabbly Connect, please note that this is a webhook-based instant trigger. This means the data is sent to Pabbly in real-time. So ideally, once someone submits the form on SwipePages...
  3. Hrishabh.pabbly

    flow stopped after 3 minutes of delay

    Hi @abhishekg, Thank you for confirming. We have escalated this issue to our technical team for further investigation. They will look into why the workflow did not continue after the 3-minute delay, even though no manual intervention occurred. We will keep you updated on the progress and...
  4. Hrishabh.pabbly

    Etsy shop user is not being collected. Showing an error.

    Hi @mj5 , Thank you for sharing the workflow details. Upon reviewing the Etsy: Get User action in your workflow, we noticed the following errors: Shared secret is required in x-api-key header – This indicates that the API request is missing the required x-api-key (shared secret) header...
  5. Hrishabh.pabbly

    Pabbly connect Monthly subscription autorenewal status

    Hi @Aariembroideryn Designers, Thank you for sharing the screenshot. We have now cancelled the previous subscription from our end as well and deleted the outstanding order associated with it. You will no longer receive any due or renewal reminder emails for the previous subscription. Please...
  6. Hrishabh.pabbly

    Pabbly connect Monthly subscription autorenewal status

    Hi @Aariembroideryn Designers, Thank you for sharing the screenshots. The reminder email you received is for a different Pabbly Connect Monthly Plan – Tier 1 subscription that was purchased on November 30, 2025. Your recent renewal on February 28, 2026 was processed successfully, and there is...
  7. Hrishabh.pabbly

    Nested Router limits

    Hi @virsingh77 , There is no fixed limit on nested routers — you can add multiple levels without facing system issues. The 2–3 level suggestion is only a best practice for better readability and easier debugging.
  8. Hrishabh.pabbly

    HOW LONG WILL IT TAKE TO EXPORT LEADS FROM OUR WEBSITE-PABBLY- GOOGLE SHEET

    Hi @Jomoteam , Thank you for your question. The time it takes for leads to appear in Google Sheets depends on how your website is connected to Pabbly. If you are using the Pabbly Webhook trigger and have correctly added the generated webhook URL to your website, then the data is sent in...
  9. Hrishabh.pabbly

    handling null values

    Hi @virsingh77 , Thank you for sharing the webhook response format. Since your data is coming in a flattened structure (e.g., Items 0 Id, Items 1 Id, etc.), the correct way to handle this is by using a Router instead of directly checking the field in a Set step. Please follow these steps...
  10. Hrishabh.pabbly

    Pabbly connect Monthly subscription autorenewal status

    Hi @Aariembroideryn Designers, We have checked your account again and can confirm that your subscription Pabbly Connect Monthly Plan – Tier 1, which was originally purchased on January 31, 2026, has been successfully renewed on February 28, 2026. The renewal has been processed successfully...
  11. Hrishabh.pabbly

    Need to Switch Phones - Will It Disconnect Pabbly Chatflow?

    Hi @mezmer , That’s great to hear — we’re glad everything is working fine again If you have a moment, we’d really appreciate your feedback on your support experience. It helps us improve our service: https://forms.gle/mNd2GDUyrih7Lvu59 Thank you again for your patience
  12. Hrishabh.pabbly

    Need to Switch Phones - Will It Disconnect Pabbly Chatflow?

    Hi @mezmer , Thank you for your patience. We have checked your account and initially noticed that the incoming messages were not appearing in the inbox. However, after clicking on the Subscribe option beside the connected number (three dots menu), the number started receiving messages...
  13. Hrishabh.pabbly

    My workflow cant automaticly run.

    Hello, We’ve checked your workflow and its task history. The workflow appears to be triggering correctly on New Form Submission, with the latest task executed at Feb 20, 2026, 10:23:13 (UTC+10:00, Australia/Brisbane). However, we noticed that you’ve added multiple Google Sheets → Add New...
  14. Hrishabh.pabbly

    A random API action event happens even when the workflow doesn't have it

    Hello @Vyasa , Thank you for your patience. We’d like to inform you that the issue where the deleted API step was still executing in the workflow and causing unexpected actions has now been successfully resolved. Please monitor your workflow and let us know if you notice anything unusual or...
  15. Hrishabh.pabbly

    Add Tags to Contacts without overwrite [Bigin]

    Hi @meetab, Thanks for your patience. We’ve added the Upsert Record action, which allows you to update records without overwriting existing values. Please try it in your workflow and let us know if it helps.
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