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Recent content by Hrishabh.pabbly

  1. Hrishabh.pabbly

    Google Sheet webhook problem

    Hi @kellymann, Thank you for clarifying. Since your data is being added via a Google Sheets script, it won’t trigger the webhook instantly. In this case, please change your Google Sheets trigger in Pabbly Connect to “Auto Send on Schedule”. This trigger uses polling to check the sheet at...
  2. Hrishabh.pabbly

    TG to FB Where do i get that FILE path? I wanna get the photo

    Hi @PablyAutoad, It seems the issue is with your Facebook Pages: Create Page Photo Post action step. The image URL being passed is not valid, which is why nothing is posting to your Facebook page. Please make sure to provide a valid URL in the Photo URL field. Once a proper URL is passed...
  3. Hrishabh.pabbly

    Facebook Lead Ads : New Lead Instant

    Hi @Map, Thanks for the clarification. You’re correct — the “Facebook Lead Ads: New Lead Instant” trigger only works if the connected account owns the Facebook page, and it doesn’t support pages where you have shared access. That’s why the leads are not coming through instantly in your setup...
  4. Hrishabh.pabbly

    TG to FB Where do i get that FILE path? I wanna get the photo

    Hi @PablyAutoad, If you’re not seeing a file ID, please try refreshing the response of your Telegram trigger step and select the latest response. The file ID should be available in that latest response. You can refer to the screenshot below for guidance on where to locate the file ID in the...
  5. Hrishabh.pabbly

    Facebook Lead Ads : New Lead Instant

    Hi @Map , Upon reviewing your workflow, we noticed that you are using the trigger Facebook Lead Ads: New Lead Instant. Could you please confirm that the Facebook account connected to Pabbly Connect owns the Facebook page you’re trying to fetch leads from? If you only have shared access to the...
  6. Hrishabh.pabbly

    Google Sheet webhook problem

    Hi @kellymann, Thank you for the clarification. It seems that your workflow is not triggering automatically. Upon checking the Task History section of your workflow, we can see that it last triggered on November 8, 2025. Could you please confirm how the data is being populated in your Google...
  7. Hrishabh.pabbly

    Csv to google sheets snd then only unique lines

    Hi @tomitela , Thank you for reaching out. To better understand your use case and see how the data is being received in the response, could you please share a few more details about your setup? Additionally, it would be helpful if you could provide the Workflow URL where you’re implementing...
  8. Hrishabh.pabbly

    Help validating workflow - HubSpot → Apollo → Slack integration for email campaign tracking

    Hi @Rishabhpandey, Upon reviewing your workflow, it appears that the Filter step is configured correctly — it’s designed to allow the workflow to continue only when the response from Step 2 (Apollo: Find Contact with Email) returns a valid result (i.e., when an existing contact is found)...
  9. Hrishabh.pabbly

    TG to FB Where do i get that FILE path? I wanna get the photo

    Hi @PablyAutoad , Here’s a helpful video tutorial that explains how to properly configure the Telegram: Get File action — it also shows how to retrieve the file path when posting from Telegram: How to Post Telegram Video on YouTube | Telegram to YouTube Please follow the same process shown...
  10. Hrishabh.pabbly

    Help validating workflow - HubSpot → Apollo → Slack integration for email campaign tracking

    Hi @Rishabhpandey , We reviewed your account and found that the workflow wasn’t running because you had exhausted your task limit. We’ve now added a few additional tasks to your account so you can test the workflow. Please turn your workflow back on and try running it again — it should work as...
  11. Hrishabh.pabbly

    Google Sheet webhook problem

    Hi @kellymann , We’ve reviewed your workflow, and the “WebinarKit: New Webinar Registration” step appears to be working correctly. The response being received from WebinarKit indicates a successful registration, confirming that the integration is functioning as expected on Pabbly’s end. If...
  12. Hrishabh.pabbly

    WhatsApp Messages Not Triggering for All Contacts in Workflow

    Hello @PURE EV , We have checked the task history of your workflow “Emp Social Media” and can confirm that the WATI – Send Template Message step executed successfully without any errors. Please verify in your WATI inbox if the messages were delivered or if there are any issues on that side...
  13. Hrishabh.pabbly

    AI assistant is not getting enabled for new messages.

    Hi @vivekpathak2025 , Thank you for sharing the details. We tried sending a message to your WhatsApp number connected with the Pabbly Chatflow (+91 7303703655), and the AI assistant was automatically assigned to the chat and able to respond as expected. Please share the specific Inbox ID...
  14. Hrishabh.pabbly

    problem with connecting instagram for business

    Hello @alphaclub2307 , Thank you for sharing the details and granting access. We reviewed your workflow and found that the action “Instagram for Business: Publish Photo” is currently failing due to an invalid image link format. Use a Direct Google Drive Download Link Since your current link...
  15. Hrishabh.pabbly

    INVALID_URL_PATTERN error Zoho CRM

    Hello @Horsepowerad , Thank you for reaching out and sharing the details. Upon checking, we noticed that you’re currently using the “Zoho CRM: Create Lead” action in your workflow. We recommend switching to the “Zoho CRM: Insert/Update Record with Assignment Rule” action instead. This action...
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