Pabbly connect Monthly subscription autorenewal status

[Aariembroideryn Designers]

Pls let me know my account monthly is autorenewal connected or not/

 

[Preeti Paryani]

Hi @Aariembroideryn Designers,

We have checked your account and found that your monthly Pabbly Connect plan was purchased with auto-renewal enabled.

If the auto-debit mandate is active, your plan should be automatically renewed on 28th February. However, if the mandate is not active or fails, the renewal may not go through.

As per our records, auto-renewal was selected at the time of purchase, so the subscription should renew automatically.

We recommend ensuring that your payment method or auto-debit mandate is active to avoid any interruption.

 

[Aariembroideryn Designers]

Hi @Aariembroideryn Designers,

We have checked your account and found that your monthly Pabbly Connect plan was purchased with auto-renewal enabled.

If the auto-debit mandate is active, your plan should be automatically renewed on 28th February. However, if the mandate is not active or fails, the renewal may not go through.

As per our records, auto-renewal was selected at the time of purchase, so the subscription should renew automatically.

We recommend ensuring that your payment method or auto-debit mandate is active to avoid any interruption.

thanks let me check by tomorrow

 

[Preeti Paryani]

Sure, let us know how it goes.

 

[Aariembroideryn Designers]

where to find the confirmation message and pls confirm its renewed

 

[Hrishabh.pabbly]

Hi @Aariembroideryn Designers,

We have checked your account again and can confirm that your subscription Pabbly Connect Monthly Plan – Tier 1, which was originally purchased on January 31, 2026, has been successfully renewed on February 28, 2026.

The renewal has been processed successfully from our end.

You should have received a renewal confirmation email on your registered Pabbly account email address. Kindly please check your Inbox as well as Spam/Junk folder for the confirmation message.

 

[Aariembroideryn Designers]

Pls find attached got confirmation mail from razapay and payment transcation history on 28-2-26, now today got due reminder mail from pabbly. pls check

 

[Hrishabh.pabbly]

Hi @Aariembroideryn Designers,

Thank you for sharing the screenshots.

The reminder email you received is for a different Pabbly Connect Monthly Plan – Tier 1 subscription that was purchased on November 30, 2025.

Your recent renewal on February 28, 2026 was processed successfully, and there is no issue with that payment.

To avoid further due reminders, you may cancel the older subscription by following the steps mentioned in the thread below:
https://forum.pabbly.com/threads/ho...auto-renewal-for-a-pabbly-subscription.14313/

Please let us know once done or if you need any assistance.

 

[Aariembroideryn Designers]

it shows already canceled...pls check

 

[Hrishabh.pabbly]

Hi @Aariembroideryn Designers,

Thank you for sharing the screenshot.

We have now cancelled the previous subscription from our end as well and deleted the outstanding order associated with it.

You will no longer receive any due or renewal reminder emails for the previous subscription.

Please feel free to reach out if you notice anything further or need any assistance.