• Instructions to Ask a Question

    For any assistance, please click the "Ask a Question" button and select the Pabbly product for which you require support.

    We offer seven comprehensive applications designed to help you efficiently manage and grow your business:

    Our support team endeavors to respond within 24 business hours (Monday to Friday, 10:00 AM to 6:00 PM IST). We appreciate your understanding and patience.

    🚀 Exclusive Lifetime Offers 🚀

    We invite you to take advantage of our special one-time payment plans, providing lifetime access to select applications:

    • 🔥 Pabbly Connect — Lifetime Access for $249 — View Offer
    • 🔥 Pabbly Subscription Billing — Lifetime Access for $249 — View Offer
    • 🔥 Pabbly Chatflow — Lifetime Access for $249 — View Offer

    Make a one-time investment and enjoy the advantages of robust business management tools for years to come.

Recent content by quangnguyen

  1. quangnguyen

    How to leave "Group" and "Assignee" field blank Zendesk connections

    Issue resolved, Thank you and sorry it is because my configuration
  2. quangnguyen

    How to leave "Group" and "Assignee" field blank Zendesk connections

    After checking, https://connect.pabbly.com/workflow/mapping/IjU3NjUwNTZmMDYzZjA0Mzc1MjY4NTUzNDUxMzMi_pc only this workflow works as intended. Could you please check the differences in the backend https://connect.pabbly.com/workflow/mapping/IjU3NjUwNTZmMDYzZjA0MzA1MjZkNTUzYzUxMzUi_pc
  3. quangnguyen

    How to leave "Group" and "Assignee" field blank Zendesk connections

    it still does not work @Supreme , could you please check if I set up correctly. What I did: - Re-capture the response in step 1 - Leave the fields blank as screenshot - Save and send I also remove "Create ticket" step and connect again, also got problem.
  4. quangnguyen

    How to leave "Group" and "Assignee" field blank Zendesk connections

    In my Zendesk work flow, when new tickets come to the board, it should be in "New" status which is not assigned to anyone. But now the connection asks me to choose at least one group, then it assigned to a person by default. How to leave these fields blank. Thank you very much for your help
See more
Top