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Recent content by quangnguyen
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How to leave "Group" and "Assignee" field blank Zendesk connections
Issue resolved, Thank you and sorry it is because my configuration- quangnguyen
- Post #6
- Forum: General Discussions 🎙️
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How to leave "Group" and "Assignee" field blank Zendesk connections
After checking, https://connect.pabbly.com/workflow/mapping/IjU3NjUwNTZmMDYzZjA0Mzc1MjY4NTUzNDUxMzMi_pc only this workflow works as intended. Could you please check the differences in the backend https://connect.pabbly.com/workflow/mapping/IjU3NjUwNTZmMDYzZjA0MzA1MjZkNTUzYzUxMzUi_pc- quangnguyen
- Post #5
- Forum: General Discussions 🎙️
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How to leave "Group" and "Assignee" field blank Zendesk connections
it still does not work @Supreme , could you please check if I set up correctly. What I did: - Re-capture the response in step 1 - Leave the fields blank as screenshot - Save and send I also remove "Create ticket" step and connect again, also got problem.- quangnguyen
- Post #3
- Forum: General Discussions 🎙️
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How to leave "Group" and "Assignee" field blank Zendesk connections
In my Zendesk work flow, when new tickets come to the board, it should be in "New" status which is not assigned to anyone. But now the connection asks me to choose at least one group, then it assigned to a person by default. How to leave these fields blank. Thank you very much for your help- quangnguyen
- Thread
- Replies: 5
- Forum: General Discussions 🎙️