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Recent content by rfchong

  1. R

    Problem sending messages from Pabbly Connect

    It has always been this way and it worked, but now it has just happened. Why is this happening?
  2. R

    Problem sending messages from Pabbly Connect

    Here is the video. An advisor sent it to me. It is in Spanish, but it basically shows you what happens when you send a message. https://drive.google.com/file/d/1B7sOdnCNPl1111kysSMz9dRe2t_UeJMd/view?usp=sharing This is the chat ID: 692794df88454638f73bc166 In case you need it too, the team...
  3. R

    Problem sending messages from Pabbly Connect

    Hi! Some advisors are having trouble responding via Pabbly Connect. They get the message “You are not authorized to send messages.” But they already had access and were sending messages previously. Why is this happening?
  4. R

    Problem starting conversation with Pabbly chatflow

    Hello! I have noticed that now when a user writes to my Pabbly WhatsApp, the message they send us is repeated twice, and I think that causes the ASSISTANT AI to automatically deactivate, which is causing me problems. How can this be fixed?
  5. R

    Consultation on AI Assistant

    Hello! I have trained the AI with a CSV file so that it has the necessary information to answer users' questions. In some cases, the answers include links, but when the AI provides them, it sends them as: .Hello, thank you for contacting us. If you want to access, click here [Access] (URL)...
  6. R

    CONSULTATION ON STOP KEYWORDS AI ASSISTANT

    Thank you. But the suggested solution will not put the item in the "Intervened" queue which is what we are monitoring. Correct?
  7. R

    CONSULTATION ON STOP KEYWORDS AI ASSISTANT

    Hello! Is there a way that when the user writes to the “AI Assistant” the texts from “Stop Keywords” say a message like “We are connecting you to a human agent...” so that they don't simply disconnect and there is a previous message?
  8. R

    Inquiry about Pabbly Connect + Pabbly Chatflow

    Hello! Thanks for the replies. Could you please address my question about whether the AI Assistant can answer questions in languages other than Spanish or English?
  9. R

    AI Assistant inquiry

    Hi! Is there a way to create a flow with questions and then, after the questions are answered, pass all that information to the AI Assistant? So that it continues with the AI Assistant.
  10. R

    Inquiry about Pabbly Connect + Pabbly Chatflow

    Hello! Is there a way for the AI Assistant to write a "Performing query..." message while it thinks about the answer?
  11. R

    Inquiry about Pabbly Connect + Pabbly Chatflow

    Hello, Can the AI Assistant answer questions in multiple languages? When I try to test it, it only tells me it can answer questions in English or Spanish.
  12. R

    Inquiry about Pabbly Connect + Pabbly Chatflow

    Hello! So, while the AI Assistant is talking to a customer, it can activate a flow?
  13. R

    Inquiry about Pabbly Connect + Pabbly Chatflow

    Hello! I understand, but is it possible for the AI Assistant to send that template?
  14. R

    Inquiry about Pabbly Connect + Pabbly Chatflow

    Hello! Here is what you requested. Pabbly Connect: https://connect.pabbly.com/workflow/mapping/IjU3NjYwNTZhMDYzMzA0M2M1MjY4NTUzZDUxMzUi_pc Pabbly Chatflow Flow 1: https://chatflow.pabbly.com/app/flows/edit/6892b14a154ae862c2b03313 Pabbly Chatflow Flow 2...
  15. R

    Inquiry about Pabbly Connect + Pabbly Chatflow

    In this screenshot, I show you the initial Flow. If the user chooses the “Asesor Humano” option, a Pabbly workflow is executed, which is https://connect.pabbly.com/workflow/mapping/IjU3NjYwNTZhMDYzMzA0M2M1MjY4NTUzZDUxMzUi_pc This one with the account [email protected] After...
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