Facebook Messenger as a trigger no webhook response

[Roj]

Can you help me guys, no webhook response when i tried fb messenger as trigger.

Check image below.

 

[ArshilAhmad]

Hi @Roj,

Please create a new workflow (do not clone) and follow the exact steps given in the video shared below to setup Facebook Messenger as your trigger application.

 

[Roj]

Hi @Roj,

Please create a new workflow (do not clone) and follow the exact steps given in the video shared below to setup Facebook Messenger as your trigger application.

The problem is my facebook page is not showing and not providing any response even if i manually map it using page ID, someone told me that I should directly contact you to seek help.

 

[Roj]

The problem is my facebook page is not showing and not providing any response even if i manually map it using page ID, someone told me that I should directly contact you to seek help.

I tried incognito mode but it won't show any response, so i think its from facebook error. I talked to some experts also that I paid for other workflow in the group and he told me to directly contact the support.

 

[ArshilAhmad]

Please create a new workflow (do not clone) and follow the exact steps given in the video shared below to setup Facebook Messenger as your trigger application.

Could you please record a short video following the exact steps suggested above? Also, ensure that you have granted the necessary permissions to capture the messages.

google_screen_recording_2024-01-26T16-31_20.930Z.webm

drive.google.com

 

[Roj]

Please view it here badly need your help.

Example of Workflow Automation

In this video, I demonstrate an example of my workflow automation using Facebook Messenger as a trigger. I encounter a problem where I cannot find my page, so I manually map it. Despite trying different solutions, I still cannot get any response from my page. I show the issue by deleting the...

www.loom.com

If this was about Handover Protocol - how we can solve and prevent this problem?

Handover Protocol - Messenger Platform - Documentation - Meta for Developers

developers.facebook.com

 

[Supreme]

Please allow us some time, we are currently looking into it.

 

[Roj]

Please allow us some time, we are currently looking into it.

Please take your time, appreciate your effort.

 

[ArshilAhmad]

The video you shared doesn't display the pages you selected when creating the new connection. Please demonstrate the page selection process as shown in this video. Also show the granted permissions.

google_screen_recording_2024-01-26T16-31_20.930Z.webm

drive.google.com

 

[AI Tech Bazzi]

I am also facing the same issue. Please help. Facebook messenger is not taking the webhook response

 

[ArshilAhmad]

Please follow the steps given in the video shared below to receive the messages in your trigger response.

 

[AI Tech Bazzi]

Please follow the steps given in the video shared below to receive the messages in your trigger response.

No. Facebook page does not have conversion routing option now. Please help us here. I tried reconnecting as well but now the pages are also not getting enlisted.

 

[ArshilAhmad]

No. Facebook page does not have conversion routing option now. Please help us here. I tried reconnecting as well but now the pages are also not getting enlisted.

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Based on this workflow it seems like you were able to capture the response in your Facebook Messenger trigger step.