When I try to connect Videoask doesn't show me the forms to select one and if I add them manually the id I never receive the answer
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Videoask not working
- Thread starter fintelhub
- Start date
A
Arshita
Guest
Hello @fintelhub
To resolve the issue, kindly create a new connection with the VideoAsk application and ensure that you have correctly connected it. You can refer to the video tutorial below which provides steps on how to connect with the VideoAsk application.
Additionally, I recommend creating a new connection in incognito mode to avoid any cache and cookie-related issues. Once you have established a new connection, kindly confirm if the issue still persists.
To resolve the issue, kindly create a new connection with the VideoAsk application and ensure that you have correctly connected it. You can refer to the video tutorial below which provides steps on how to connect with the VideoAsk application.
Additionally, I recommend creating a new connection in incognito mode to avoid any cache and cookie-related issues. Once you have established a new connection, kindly confirm if the issue still persists.
A
Arshita
Guest
Hey @fintelhub
Based on our analysis, it appears that you have successfully created the same workflow and it is currently working well. Specifically, the VideoAsk application is receiving the response without any issues.
Now, the next step is to ensure that you set the filter condition correctly. After doing so, please proceed to save and send a test request for updating a contact in the Activecampaign application. It is important that you carry out this process in all your routes of the router step.
Once you have completed the above steps, kindly re-attempt to capture the response and verify if the issue has been resolved or not.
Please let me know if you are still facing any issues.
Based on our analysis, it appears that you have successfully created the same workflow and it is currently working well. Specifically, the VideoAsk application is receiving the response without any issues.
Now, the next step is to ensure that you set the filter condition correctly. After doing so, please proceed to save and send a test request for updating a contact in the Activecampaign application. It is important that you carry out this process in all your routes of the router step.
Once you have completed the above steps, kindly re-attempt to capture the response and verify if the issue has been resolved or not.
Please let me know if you are still facing any issues.
caracademy
Member
i have a preoblem on videoask that when i go to test it says my plan doesn't have permissions, what does that mean? i have the standard lifetime plan
Hello @caracademy,
It refers to the plan associated with videoask. Please make sure you have the required plan to perform the action, for more info regarding the plans please reach out to the videoask team.
It refers to the plan associated with videoask. Please make sure you have the required plan to perform the action, for more info regarding the plans please reach out to the videoask team.
caracademy
Member
so the video ask plan the problem? strange because with zapier i had no problem
Your query has been addressed here:
Video ASK problem
i have a problem on videoask that when i go to save and test it tells me my plan does not have permissions, what does that mean? i have the standard lifetime plan
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