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Issue Mapping Custom Fields from Brevo to Monday.com sales CRM

qtc

Member

Task history ID:

IjU3NjUwNTY5MDYzZjA0MzQ1MjZmNTUzMjUxM2I1MTYzNTQzNjBmMzYi_pc


Executed at

Jun 15, 2025 00:23:58, (UTC+00:00) America/Danmarkshavn​

You will then be able to view the above screenshots showing inconsistencies.
 

Preeti Paryani

Well-known member
Staff member
Hello @qtc,

Could you please share the task histories for both workflows corresponding to Mohammad Kamal and Liming Hui? This will allow us to better understand the flow behavior and assist you more effectively.
 

qtc

Member
Dear Preethi,

No worries, I have worked with Brevo webhook to stop multiple triggers, just 1 trigger for 1 new lead.

I'm stuck with the last step of my workflow https://connect.pabbly.com/workflow/mapping/IjU3NjYwNTY4MDYzZjA0Mzc1MjZhNTUzMjUxMzYi_pc

Could you please advise me?

Workflow logic:​

New leads comes in from Google Calendar appointment → ALL coming into Group 2 ✔️

Name of Group 1: New web leads from Brevo
Name of Group 2: Appointments Booked

2 Routers:
  • If phone number exists in Group 1 → Move that existing lead from Group 1 to Group 2 (no need to create new row).
  • If phone number does NOT exist in Group 1 → Create a new lead in Group 2.
 

Preeti Paryani

Well-known member
Staff member
Hello @qtc,

Thank you for reaching out.

Could you please elaborate on the advice or assistance you require regarding your second use case, along with the specific issue you’re currently facing?

Additionally, if possible, we kindly request you to create a new thread for this query, as it helps us manage and track different concerns more efficiently without confusion. Since the issue in this thread appears to be resolved, we’d like to close it and continue supporting you on the new thread. Once created, please share the link to the new thread here so we can transition smoothly.

Also, please share the workflow URL by stating that we have your permission to access your Pabbly Connect account and make changes if required.

Looking forward to your update.
 
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