Sender name approval process for multiple clients using Chatflow

[krinalp]

Hello Pabbly Team,

I’m facing a significant issue with the sender name approval process for multiple clients using Chatflow. I’m an agency owner, and I've recommended Chatflow to a few clients, but unfortunately, the sender name keeps getting rejected for every account I try to set up.

Despite ensuring that the business names and all required information are correct, I’m unable to get the sender names approved. This has been going on for several clients, and it’s becoming very frustrating, especially since I'm using AiSensy where this process takes just 2 minutes without any issues.

Could you please assist with resolving this problem? If this issue cannot be fixed soon, I would like to know the refund process for my clients who have purchased Chatflow based on my recommendation.

For reference, my account email is [email protected].

Looking forward to your prompt response.

Thanks,

 

[krinalp]

THIS IS happening in almost 7-8 clients, NONE is working - same name gets approved in aisensy in seconds.

Im getting such mails but its not reflecting in meta at all,

 

[Preeti Paryani]

Hello @krinalp,

Thank you for sharing the screenshots. Upon checking the account associated with the email provided, we couldn’t find the number. Could you please share the correct/relevant email so we can look into this further?

Additionally, if the business name appears approved in Meta but not in Pabbly Chatflow, please try syncing the status as shown in the attached image for better understanding.