• Instructions to Ask a Question

    For any assistance, please click the "Ask a Question" button and select the Pabbly product for which you require support.

    We offer seven comprehensive applications designed to help you efficiently manage and grow your business:

    Our support team endeavors to respond within 24 business hours (Monday to Friday, 10:00 AM to 6:00 PM IST). We appreciate your understanding and patience.

    🖤 BLACK FRIDAY DEALS ARE NOW LIVE! 🖤

    🔥 Enjoy an exclusive 10% discount on our LTD Plan — first-time ever offer!

    🚀 Unlock the Pabbly Plus Unlimited Yearly Plan and get unlimited access to every Pabbly application at a truly unbeatable Black Friday price.

    👉 Grab the Black Friday Offer

Meta Leads to Google Sheet not working

Rohit_N

Member
Your Workflow URL
https://connect.pabbly.com/workflow/mapping/IjU3NjYwNTY0MDYzMzA0MzQ1MjZhNTUzMDUxMzIi_pc
Consent to Access & Modify
I authorize Pabbly Support to log in to my account and make changes to the specified workflow for troubleshooting.
I had a workflow where once the meta lead is received, a WhatsApp text message is sent using Aisensy and the data is added to a Google Sheet
Recently, last week, I duplicated the same workflow but just changed the WhatsApp text message to a carousel message. In the test sequence, everything looks fine. But real leads are not being captured. Moreover, no task failure email is also being received from Pabbly. The workflow status is also active.

This issue is happening with another workflow too, where meta leads are captured in a different Google sheet. This was working fine, and suddenly stopped updating. I guess this has something to do with Meta Lead capture
 

Preeti Paryani

Well-known member
Staff member
Hello @Rohit_N,

Apologies for the delayed response.

Upon checking the shared workflow it seems to be working fine.

1763462931946.png
 
Top