How to add whatsapp group link in template

[LCRPAY]

guide me how to create whatsapp template with cta join whatsapp group by clicking cta button

 

[Preeti Paryani]

Hello @LCRPAY,

To create a WhatsApp template with a CTA button that allows users to join a WhatsApp group, please follow these steps in Pabbly Chatflow:

1. Go to the Templates section and click Create Template.
2. Select the appropriate category and language for your template.
3. Add your Header, Body, and Footer content as required.
4. Scroll down to the Buttons section and choose CTA Buttons.
5. Select Static Link as the button type.
6. Enter your WhatsApp group’s join link (for example: https://chat.whatsapp.com/xxxxxxxxxxx) as the URL.
7. Save and submit the template for approval.

 

[Nitin]

Hi , this action is not allowed - PFA screen shot , how do i add - contact to WhatsApp group ?

Direct link to whatsapp arent alowed , Alternate i can use Bitly URL

 

[ArshilAhmad]

Yes, direct links to WhatsApp aren’t allowed as buttons—this is a restriction from Meta’s end. It looks like you’re now using a different link that redirects users to a website where they can find the WhatsApp group URL, which is the correct approach.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
Pabbly.com
Rate your support