This application has not been approved to use this api

[sai.ekalavya]

Grant Account Access for Support

1. I authorize the Pabbly Support Team to access my account for troubleshooting purposes.

WhatsApp Number

9573859884

Email Address

[email protected]

I manually connected my WhatsApp Business account in Pabbly. However, when I try to connect my catalog, I receive the error: “This application has not been approved to use this API.”

 

[ArshilAhmad]

Hi @sai.ekalavya,

Could you please create a short screen recording showing the exact point where you’re encountering this issue? Please follow the steps shown in the video shared below to add catalogs to your Pabbly Chatflow account.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
Pabbly.com
Rate your support

 

[sai.ekalavya]

I resolved the issue by adding the Catalog API use-case to my app and regenerating the token.

Thank you!

 

[Preeti Paryani]

Glad the issue has been resolved.

We are closing this thread as the issue is resolved. Please feel free to reach out to us if you face any issues in the future.