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Search results

  1. H

    Weird subscription behaviour

    So I have a subscription client who subscribed in January. There should be 5 charges so far. The last renewal somehow applied a $13.3 credit out of no where for his $399/month invoice, but it didn't charge the card at all. What is going on?? Can someone internal please help me break it...
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    Payment received but subscription pending and invoice overdue

    So I believe there were some issues with PSB a couple hours ago, which were reported by a few users and confirmed from PSB themselves: I believe one of my new client signed up during this period, and somehow the payment went through but the subscription shows it's pending, and the invoice...
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    Trigger/action to detect new clients

    I use Pabbly Subscription to collect subscription payments. And use Connect to setup a workflow to add new clients to CRM, Google Sheet, update slack channel, etc. I used to use "event type: new_subscription" so it would only trigger if it's a brand new client, but then it also triggers when...
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    Automating Project Creation in Plutio

    So I'm using Pabbly connect to invite new clients and create projects in Plutio when there's a new subscription in Pabbly Subscription. In Plutio, I use a multiselect custom field in projects that "groups" projects with each contributor so we can see who's working on what projects. Now...
  5. H

    Change payment method to PayPal

    I've always been using Stripe to take payments, but have recently added PayPal. However, there's no way for clients to change payment method to PayPal in their client portal or on our end. Am I missing something or can anyone assist on this issue? Thanks in advance.
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