herodesign
Member
So I have a subscription client who subscribed in January.
There should be 5 charges so far.
The last renewal somehow applied a $13.3 credit out of no where for his $399/month invoice, but it didn't charge the card at all.
What is going on?? Can someone internal please help me break it down?
I've already sent an email and in livechat, still no reply.
Thank you
There should be 5 charges so far.
The last renewal somehow applied a $13.3 credit out of no where for his $399/month invoice, but it didn't charge the card at all.
What is going on?? Can someone internal please help me break it down?
I've already sent an email and in livechat, still no reply.
Thank you