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Search results

  1. Preeti Paryani

    AI assistant not sticking to knowledge base

    Hello @agk, Thanks for the details and feedback. However, could you please try setting up the temperature between 4-6 and let us know the results.
  2. Preeti Paryani

    Our Workflow is running twice since yesterday

    Hello @abhishek@tbn, Could you please share the email address associated with your Pabbly Connect account, or provide the URL of any workflow that is running twice? This will help us investigate the issue and assist you more effectively. The issue you're experiencing usually occurs due to...
  3. Preeti Paryani

    Is Chatflow down?

    Hello @agk, Thank you for your clarification, and we completely understand your concern. We’d like to assure you that we did not interpret your message as implying the downtime was intentional. That said, our team is actively working on optimizing the system to reduce the likelihood of such...
  4. Preeti Paryani

    Is Chatflow down?

    Hello @agk, Thank you for the information. Please note that the downtime you experienced was not intentional and we take care to avoid such occurrences. However, if you would still like to have a feature to define or view uptime and downtime windows, we recommend adding this as a request to...
  5. Preeti Paryani

    Flows missing

    Hello @Wolf and @agk, Please note that once a number is deleted from Pabbly Chatflow, all associated data, including contacts, flows, and other related information, will also be removed. This is outlined in our help documentation. For more details, please refer to the attached image and the...
  6. Preeti Paryani

    AI assistant not sticking to knowledge base

    Hello @agk, Apologies for the delayed response. Yes, to improve this behavior, you can update the instructions provided to your AI Assistant. Make sure to clearly specify that the assistant should strictly refer to and respond based only on the knowledge base, and avoid answering general...
  7. Preeti Paryani

    Why duplicate data are printed

    Hello @rahulseth7979, We’d like to inform you that Razorpay triggers are descriptive, meaning the responses sent by Razorpay are only visible under the Task History in Pabbly. Also, duplicate entries may occur if: The same webhook has been added multiple times in Razorpay. Razorpay is sending...
  8. Preeti Paryani

    GMAIL CUSTOM LABELS

    Hello @mgecustomprints79, Please try finding it under the action step, refer to the attached image for better understanding.
  9. Preeti Paryani

    GMAIL CUSTOM LABELS

    Hello @mgecustomprints79, Could you please elaborate a bit more on your exact use case so we can better assist you? To help us understand your requirement clearly, kindly explain it in the following format: Trigger: (If this happens) Action: (Then do this) This will allow us to guide you...
  10. Preeti Paryani

    Issue Mapping Custom Fields from Brevo to Monday.com sales CRM

    Hello @qtc, Sure, please take your time. Upon reviewing the workflow, we did not observe multiple executions occurring at the same timestamp, which is typically indicative of duplicate triggers. However, to help us investigate further, could you please share the task histories of the...
  11. Preeti Paryani

    Trigger via facebook lead ad form not triggering

    Hello @panniccy, Thanks for the update.
  12. Preeti Paryani

    Thread Removed?

    Hello @weblabza, At the moment, we are unable to determine how the thread was deleted, but we will update you as soon as we have more information. In the meantime, could you please provide a short screen recording explaining the issue? This will help us review the situation more effectively...
  13. Preeti Paryani

    OpenAI Structured Output + Iterator Not Working?

    Hello @Bananajuice2002, We have recorded a detailed video explaining the steps we implemented in your workflow to resolve the issue. Please refer to the attached video, test your workflow, and let us know the results. If you encounter any further issues, feel free to reach out for assistance...
  14. Preeti Paryani

    Why is coupon code invalid in frontend?

    Hello @nitten, Thanks for the details. Please allow us some time to look into the issue, and we will get back to you with the updates as we have some.
  15. Preeti Paryani

    Chatflow problem with question and condition

    Hello @Wolf, Unfortunately, using the previously shared screenshots, we can not find the specific nodes in question, which makes it difficult to identify their exact functionality. Could you please provide a screen recording that walks us through what each node is doing? This will help us...
  16. Preeti Paryani

    Chatflows triggering API's

    Hello @WOWRIDER, To help us understand and resolve this more effectively, could you please share the following: The email address linked to your Chatflow account The name of the flow you're using A screen recording showing the issue, specifically how inaccurate responses lead to false values...
  17. Preeti Paryani

    Why is coupon code invalid in frontend?

    Hello @nitten, Upon checking the coupon code visible in the invoice and the one you shared are different. To help us investigate the problem more effectively and assist you accordingly, could you please share the email address associated with your Pabbly Subscription Billing account? Please...
  18. Preeti Paryani

    Issue Mapping Custom Fields from Brevo to Monday.com sales CRM

    Hello @qtc, We’ve recorded a detailed video explaining the key points we observed in your workflow. Kindly refer to the video and review the highlighted steps. Please try making the suggested changes, and let us know the outcome once you’ve tested them. We’ll be happy to assist you further if...
  19. Preeti Paryani

    Smtp by Pabbly - XML body

    Hello @Ace, You can add this feature request here - https://roadmap.pabbly.com/b/Feature-Request.
  20. Preeti Paryani

    How to assign someone in notion from pabbly connect?

    Hello @Tanya Saxena, We are pleased to inform you that now you will be able to pass multiple assignees in the 'Create Database Item' action step. Please try using it at your end and let us know how it goes.
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