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Search results

  1. Preeti Paryani

    MBO Integration (Customer Creation)

    Hello @eriksande, Please try using the action named Add a Client(Beta) and let us know if it works fine for you.
  2. Preeti Paryani

    A bug with workflow triggers involving Arrays

    Hello @Orca, We have escalated this concern to our technical team for review. Please allow us some time, and we will get back to you with updates as soon as we have some.
  3. Preeti Paryani

    MBO Integration (Customer Creation)

    Hello @eriksande, Could you please share the workflow URL so we can review it in detail? Also, we recommend trying to set up a new connection to see if that resolves the issue. Let us know the outcome so we can assist you further if needed.
  4. Preeti Paryani

    facebook lead response not capture for lead ads

    Hello @clinic_dermatech, Could you please share a screen recording of the entire setup process, showing how the configuration has been done? This will help us better understand the issue and assist you more effectively.
  5. Preeti Paryani

    RSS not triggering with 10mins trigger mode

    Hello @sthomas, We have been monitoring your RSS feed URLs, and upon checking, it appears that the RSS URL is currently inaccessible. Please ensure that the feed URL is accessible and publicly available so that the responses can be captured successfully in the workflow. Let us know once it's...
  6. Preeti Paryani

    Not able to disconnect Pabbly from Facebook Instant Forms CRM

    Hello @TrifectMedia, Please refer to the attached video and let us know if it helps in fixing the issue. https://drive.google.com/file/d/1djc3M3-einvvfCXyuBmSQtFPnXHzYep1/view?usp=sharing
  7. Preeti Paryani

    facebook lead response not capture for lead ads

    Hello @clinic_dermatech, To resolve this issue, you can click on the "Recapture Webhook Response" button. After doing so, try sending a lead using the "Preview Form" button in the Facebook Test Tool. This will help ensure that the correct response is captured. Once you do this, please check if...
  8. Preeti Paryani

    When an existing field(lead status) is updated over the zoho then we need to send a whatsapp template to the same lead on Aisensy

    Hello @IACG Multimedia, To set this up, follow these steps: Zoho CRM Trigger: Set up the trigger to capture lead status updates in Zoho CRM. Router Setup: Add a Router step to create different routes for each lead status (e.g., "Interested", "Not Interested"). Use a Filter in each route to...
  9. Preeti Paryani

    Is there any problem related to viewing Facebook Lead Testing Tool

    Hello @Lawwa, Yes, the Facebook Lead Ads Testing Tool currently appears to be unavailable. It seems to be a temporary issue on Meta’s end. We recommend trying to access it again after some time
  10. Preeti Paryani

    Google Sheets Connection Trigger

    Hello @Salvatore, Thank you for reaching out to us. It appears that the data was not sent from Google Sheets, and in the meantime, another button was clicked, which may have disrupted the trigger setup. To resolve this, please try the following steps: Set up the webhook connection again from...
  11. Preeti Paryani

    Unable to Add Facebook Account

    Hello @SYS Infra Heights, Could you please provide us with the Workflow URL where you are facing this issue? This will help us investigate the problem more effectively and assist you accordingly.
  12. Preeti Paryani

    Condition is incorrect

    Hello @Clicknamics, Thank you for sharing the details and the workflow link. We’ve checked your workflow, and the filter has been set up correctly. However, please note that the workflow will only proceed when a line item is captured with the exact value "1MHH" for the specified field. In...
  13. Preeti Paryani

    Delayed until action: Delay Until and Delay Date is past now - is it supported?

    Hello @sandefjordtk, Yes, you're right, the Delay Until action does not work for past dates. To ensure the delay functions correctly, please make sure that the mapped date is always in the future. To avoid such errors, we recommend using the Current Date action to fetch the present date and...
  14. Preeti Paryani

    Asana error - email parser

    Hello @SDC, Upon reviewing your workflow, we found that the response captured from the Email Parser contains hyperlinks enclosed within angled brackets (< >). This causes the content to be interpreted as XML instead of plain text, which is triggering the xml_parsing_error and the "XML is...
  15. Preeti Paryani

    When an existing field(lead status) is updated over the zoho then we need to send a whatsapp template to the same lead on Aisensy

    Hello @IACG Multimedia, Please refer to the attached tutorial below to achieve your use case.
  16. Preeti Paryani

    connecting shopify with Airtable

    Hello @ALTablawy, You can capture the response from the trigger in an advanced format by turning off the simple response toggle button, and then use the Line Itemizer to map the dynamic array accordingly. Please refer to the attached tutorial for step-by-step instructions. If you face any...
  17. Preeti Paryani

    Issue Sending Template Messages

    Hello @saisaravanan, As of now, there isn't any action available for this. However, we’ve escalated the request to our team and will keep you informed of any updates or developments.
  18. Preeti Paryani

    LeadConnector V2 app connection failed and can't create a new one

    Hello @Dom, This action requires a connection with a sub-account. Unfortunately, connecting an agency account will not work for this purpose. Please try connecting with the appropriate sub-account and let us know if you need further assistance.
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