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Search results

  1. Preeti Paryani

    My flow stopped working i do not understand why

    Hello @PablyAutoad, Could you please elaborate on what you mean by "forward"? As per the current workflow, the Facebook step is set to create a page post, and the link in your page post appears to be embedded and functioning as expected. To help us better understand the concern, could you...
  2. Preeti Paryani

    Reducing Airtable Trigger time

    Hello @Finspro, Unfortunately, it wouldn't be possible to reduce the trigger time for the Airtable application at the moment. The 10-minute interval is the minimum available for polling triggers.
  3. Preeti Paryani

    Not able to connect to Airtable

    Hello @TimPonting, Thanks for the update!
  4. Preeti Paryani

    AI Assistant

    Hello @edwardzev, The Bot ID is part of our internal mechanism and is not related to OpenAI’s structure. OpenAI uses Assistant ID and Thread ID as their unique identifiers. At this time, we are unable to disclose the relationship between the Bot ID and other unique identifiers such as the...
  5. Preeti Paryani

    Not able to connect to Airtable

    Hello, We’re pleased to inform you that the issue has now been resolved. Kindly update your Airtable connection under the Connections section and try executing the action again. If you encounter any further issues, please don’t hesitate to let us know—we’re here to help.
  6. Preeti Paryani

    My flow stopped working i do not understand why

    Hello @PablyAutoad, Upon reviewing the task history, we did not find any issues related to the embedded URL. However, we did observe partial errors caused by the file uploader step, which is not required based on your current setup. We have removed this step on your behalf to streamline the...
  7. Preeti Paryani

    Is there any change from Instagram API?

    Hello @stevenphan, Upon reviewing the issue, it appears that the problem is related to the image URL and file format. When accessed via a web browser, the image is being downloaded in WEBP format, whereas when accessed via Postman, it is being downloaded as a PNG file. This format...
  8. Preeti Paryani

    400 Error with traceID

    Hello @TracyTheSleepCoach, Could you please provide us with the Workflow URL where you are facing this issue? This will help us investigate the problem more effectively and assist you accordingly.
  9. Preeti Paryani

    Incomplete HeyGen avatar list

    Hello @betrained, We’re pleased to inform you that our team has developed a new action titled “Create an Avatar Video with Talking Photo” to fulfill your requirements. Kindly test it on your end and let us know how it works for you.
  10. Preeti Paryani

    using link in email to download files and run deepseek

    Hello @manjubshetty, Thank you for sharing the details of your workflow. This setup does seem possible; however, we’d like to confirm a few points to guide you better. Are you referring to setting the trigger using Email Parser by Pabbly? Will the email structure (especially the file download...
  11. Preeti Paryani

    Payment Error

    Hello @Vetrevel, Could you please share the email address used for the transaction, along with the phone number linked to the UPI account and the transaction ID? This information will help us check the details at our end and assist you accordingly.
  12. Preeti Paryani

    Suspend mail notification "A quick notice about recent task execution"

    Hello @PPPC, Thank you for reaching out. The notification emails you're receiving are intended to inform you about issues or errors within your workflows. At the moment, these notifications cannot be silenced or controlled, as they are essential for keeping you updated on the status of your...
  13. Preeti Paryani

    Iterator to Doc query

    Hello @daraghos, Thank you for the detailed explanation. Currently, we do not have an interim step available that can compile data after the iterator and before passing it to the Google Doc. As it stands, any action added after the Iterator will run once for each object in the array, which is...
  14. Preeti Paryani

    WHMCS - New Products - Avoid Duplicates - Run Entire Sheet

    Hello @Samo, Please share the workflow URL indicated in the attached screenshot.
  15. Preeti Paryani

    Workflow for Auto Reply to Facebook Comments Not Working Properly

    Hello @sonuku, We have made some changes to the filter and it should work fine now, refer to the attached image for more info. Please try adding a few tests and let us know if it works fine for you.
  16. Preeti Paryani

    API token expires

    Hello @Chappo, Unfortunately, it’s not possible to automatically retrieve the refresh token through automation. The authorization step requires manual intervention as part of the OAuth protocol for security reasons.
  17. Preeti Paryani

    Zendesk: Username/Password

    Hello @SnackGuy, Please refer ot this tutorial to set up the connection Zendesk and let us know how it goes.
  18. Preeti Paryani

    import facebook ads data google sheet

    Hello @metalabteam, Please refer to the following tutorial and let us know if it helps you set up the trigger. If you face any further issues, feel free to reach out—we’ll be happy to assist you.
  19. Preeti Paryani

    Airtable is not triggering record in view

    Hello @oyjenlopez99, Upon checking, we noticed that the task history for today shows that the workflow is working as expected. However, there is a delay of 8 hours due to the inclusion of a Delay step in the workflow. The workflow will continue executing once the delay period is complete...
  20. Preeti Paryani

    25-second timeout with SMTP sending email

    Hello @hcarreon, Could you please elaborate on the exact issue you're facing? Additionally, kindly share the workflow URL so we can review it and assist you more effectively. Looking forward to your response.
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