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    For any assistance, please click the "Ask a Question" button and select the Pabbly product for which you require support.

    We offer seven comprehensive applications designed to help you efficiently manage and grow your business:

    Our support team endeavors to respond within 24 business hours (Monday to Friday, 10:00 AM to 6:00 PM IST). We appreciate your understanding and patience.

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  • Due to Diwali and Bhai Dooj celebrations, our team will have limited availability. While we’ll continue to monitor threads, responses may be slightly delayed. Normal operations will resume on Friday, 24th October 2025.

Search results

  1. P

    unable to pay for pabbly connect

    You need to purchase monthly plan on top your LTD plan in that case.
  2. P

    Encharge integration

    That's the issue. They are not showing the default fields like name, email address, phone number, and only showing custom fields. We have informed the Encharge team about the same and they are working on it -
  3. P

    Encharge integration

    Their APIs are not responding properly and only showing custom fields. We are contacting them regarding the same and will update you.
  4. P

    Configuring Textguru

    This response means that TextGuru has successfully queried the message for sending. We recommend contacting the TextGuru team regarding the same once and sharing with them why your messages are not being delivered even though it's showing success here. Do share them screenshots for reference.
  5. P

    Connection between Facebook Ads (leads) and Sendin Blue

    Please reconnect the Sendinblue action step again and then let us know -
  6. P

    WA Cloud API: Template Approved But getting Error Message in PABBLY

    We are getting following error when trying to send messages - template name (payment_confirm) does not exist in en_US (#132001) Template name does not exist in the translation
  7. P

    unable to pay for pabbly connect

    Please click on "Upgrade" button and purchase the plan manually -
  8. P

    WA Cloud API: Template Approved But getting Error Message in PABBLY

    Seems like you have some issue with the message template you're trying to send - https://developers.facebook.com/docs/whatsapp/cloud-api/support/error-codes Learn about Message Template Guidelines here - https://developers.facebook.com/docs/whatsapp/message-templates/guidelines/
  9. P

    How to start

    It would be great if could take some time and watch the three videos for the Pabbly Connect overview. They will clear all your doubts about the working principle of Pabbly Connect - Further you should see the use cases which can be automated using Pabbly Connect here -...
  10. P

    WA Cloud API: Webhook: Is Throwing Many Blank Enteries on Google Sheets

    You need to put a filter so that you only received notifications only when you receive Whatsapp messages as shown below - Else you were receiving notifications of messages delivered, read, sent, and many more. We have reset your task limit as well.
  11. P

    History Data export

    Currently, we don't have any option from where you can download or export the workflow history.
  12. P

    WA Cloud API: Webhook: Is Throwing Many Blank Enteries on Google Sheets

    Did you check the workflow history if the webhook data has come blank from their end itself?
  13. P

    cut/pasting

    Thanks for the explanation. Unfortunately, we don't have any option or workaround for the requirement you're asking about.
  14. P

    Rss feed step -regarding

    We have checked this with the technical team and currently, we don't support fetching images and tags with RSS integration. We have noted this requirement and should support this as well in the future when we will be updating the RSS integration. We shall notify you once we start supporting this...
  15. P

    Folders create TTFB 11-12 seconds?

    Please clear your browser cache once and then try navigating between different folders. We have optimized the speed and it should work fine now. Awaiting your feedback.
  16. P

    No Settings tab available, no option for team members

    For which application of Pabbly, you're trying to access the team member option? Please confirm
  17. P

    Folders create TTFB 11-12 seconds?

    We are looking into your concern and shall update you soon
  18. P

    Deleted Templates from WATI is showing in the Pabbly

    We have updated the WATI integration and it won't show deleted templates anymore.
  19. P

    Do we have more similar for Social Sharing?

    We already have integration with them and you can search more about them here - https://www.pabbly.com/connect/integrations/ You can find all video tutorials on all of these applications here - https://www.youtube.com/channel/UCVA5GKy8qpDxQR5xSt_zcJg
  20. P

    Feature Request: Google Calendar Trigger before event starts

    They seems to have done a customisation which is currently not possible to at our end. In near future, we will be most probably doing this and will notify once we start supporting the same. Thanks!
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