• Instructions to Ask a Question

    For any assistance, please click the "Ask a Question" button and select the Pabbly product for which you require support.

    We offer seven comprehensive applications designed to help you efficiently manage and grow your business:

    Our support team endeavors to respond within 24 business hours (Monday to Friday, 10:00 AM to 6:00 PM IST). We appreciate your understanding and patience.

    🚀 Exclusive Lifetime Offers 🚀

    We invite you to take advantage of our special one-time payment plans, providing lifetime access to select applications:

    • 🔥 Pabbly Connect — Lifetime Access for $249 — View Offer
    • 🔥 Pabbly Subscription Billing — Lifetime Access for $249 — View Offer
    • 🔥 Pabbly Chatflow — Lifetime Access for $249 — View Offer

    Make a one-time investment and enjoy the advantages of robust business management tools for years to come.

Search results

  1. Preeti Paryani

    Shoify product creation is not working

    Hello @CarmenS, Could you please confirm if this is the same action that worked fine for you previously, or share a workflow where it is functioning correctly? Additionally, for troubleshooting, please try filling in both the Product Handle and Collection ID(s) fields to check if the action...
  2. Preeti Paryani

    Add custom fields and featured image in Wordpress

    Hello @smadds, Could you please provide us with the Workflow URL where you are facing this issue? This will help us investigate the problem more effectively and assist you accordingly. Please be aware that to assist you effectively, we may need to access your Pabbly Connect account. If you're...
  3. Preeti Paryani

    How to summarize "email parser" body/content with AI?

    Hello @adityarajsingh, Sure, try it out and feel free to reach out to us if you face any issues in the future.
  4. Preeti Paryani

    Need Help with Pabbly Connect Workflow

    Hello @fredkennethuy, I understand that the issue is not with the Date/Time Formatter. To assist you more effectively and review the setup in real time, we’d like to connect with you over a Google Meet. Please let us know a convenient time for you to join us between Monday to Friday during one...
  5. Preeti Paryani

    401 token issue GHL to Pabbly

    Hi @Francis Becoy, The API URL you’ve provided doesn’t seem to be accessible. Could you please share one we can access, along with the GHL documentation and the specific endpoint you’re trying to perform? Please note that to assist you effectively, we may need to check directly within your...
  6. Preeti Paryani

    How can I set up a connection that tells Facebook ad manager when a new subscriber has been created in Beehiiv?

    Hello @ericrardin, Yes, it’s possible. You can set up a workflow in Pabbly Connect where the trigger is Beehiiv – New Subscriber, and the action is Facebook Ads – Add User to Custom Audience. Then, use this audience as an exclusion list in your ad campaigns so subscribers won’t see your ads.
  7. Preeti Paryani

    Counter doesn't save values

    Hello @avielchik, Could you please provide us with the Workflow URL where you are facing this issue, along with a short screen recording if possible? This will help us investigate the problem more effectively and assist you accordingly. Please be aware that to assist you effectively, we may...
  8. Preeti Paryani

    Renaming steps in new layout lost and not visible in history

    Hi Fanny, Thanks for bringing this to our attention. Could you please try renaming the step once again after clearing your browser cache, and then monitor if the renamed titles remain and are also visible in the task history? If the issue still persists, we’d request you to share a short...
  9. Preeti Paryani

    Need Help with Pabbly Connect Workflow

    Sure, please let us know how it goes.
  10. Preeti Paryani

    Error when editing

    Hello @All Saints, Thanks for sharing the screen recording. Our team is looking into the issue. Please allow us some time, and we will get back to you with the updates as we have some.
  11. Preeti Paryani

    Duplicate subscription issue In create customer with subscription

    Hello @chirag-yopmail, Thank you for the clarification. This behavior should not occur. If the same endpoint is hit with identical details, a new contact should not be created since we perform a check by email. If the email already exists, the customer record is not duplicated. However, to...
  12. Preeti Paryani

    Connection to KIT not working

    Hello @Asa, Could you please provide us with the Workflow URL where you are facing this issue, along with a screen recording showing the connection process with Kit? This will help us investigate the problem more effectively and assist you accordingly. Please be aware that to assist you...
  13. Preeti Paryani

    Need Help with Pabbly Connect Workflow

    Hello @fredkennethuy, We have shared a video in this reply with some suggestions regarding the workflow structure. Kindly update your workflow as per the instructions provided and let us know how the task history behaves afterward...
  14. Preeti Paryani

    Send Email from my Webhoster

    Hello @marcstarnaud1979, Could you please provide us with the Workflow URL where you are facing this issue? This will help us investigate the problem more effectively and assist you accordingly. Please be aware that to assist you effectively, we may need to access your Pabbly Connect account...
  15. Preeti Paryani

    How to summarize "email parser" body/content with AI?

    Hello @adityarajsingh, Thanks for trying that out. Regarding your query, Pabbly already provides a memory-like capability within the AI Assistant by Pabbly module. Under the Create Assistant and Ask Assistant actions, you will find an option to add a Chatbot ID. By passing the same Thread ID...
  16. Preeti Paryani

    Remove Test Transactions

    You can use the above suggested way and delete the dummy data accordingly.
  17. Preeti Paryani

    Duplicate subscription issue In create customer with subscription

    Hello @chirag-yopmail, Could you please provide us with the Workflow URL where you are facing this issue? This will help us investigate the problem more effectively and assist you accordingly. Please be aware that to assist you effectively, we may need to access your Pabbly Connect account. If...
  18. Preeti Paryani

    How do Workflows Work when they have a delay step of over 30 days?

    Hello @lisab99, Could you please provide us with the Workflow URL concerned with this query? This will help us to provide you with an accurate assistance.
  19. Preeti Paryani

    singular statuses API is deprecated for versions v2.4 and higher

    Hello @CoachN, Could you please provide us with the Workflow URL where you are facing this issue? This will help us investigate the problem more effectively and assist you accordingly. Please be aware that to assist you effectively, we may need to access your Pabbly Connect account. If you're...
  20. Preeti Paryani

    Error when editing

    Hello @All Saints, Apologies for the experience you are facing. We have asked our team to review the issue on priority and will share an update with you as soon as we have one. PS: Please note that this issue appears to be specific to your account, as we are able to edit the form properly...
Top