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  1. ArshilAhmad

    Amazon SES as SMTP Server - How?

    Thank you for the update. We are glad the issue is resolved now. Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  2. ArshilAhmad

    IP Change?

    Please whitelist the IP address 157.180.81.74 on your servers and check if that resolves the issue. Your MySQL database should allow connections from this IP address, so make sure to add it to your MySQL allowed IPs. Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate...
  3. ArshilAhmad

    Getting error while sending message

    The error you are receiving is related to your payment method. Please note that in order to send templates, you must have a valid payment method added along with your tax details. When you log in to business.facebook.com, you should also be able to see a warning under the concerned portfolio...
  4. ArshilAhmad

    Urgent Urgent Urgent !!! Invalid Credentials or Host or Database or Port !!! Again !!!

    @Stuart, @mcadenas, @kennethsok, @AshPLF, @devwriter, Please check if that fixes the issue and let us know.
  5. ArshilAhmad

    Urgent Urgent Urgent !!! Invalid Credentials or Host or Database or Port !!! Again !!!

    Please whitelist the IP address 157.180.81.74 on your servers and check if that resolves the issue. Your MySQL database should allow connections from this IP address, so make sure to add it to your MySQL allowed IPs.
  6. ArshilAhmad

    Create Google contact error 400

    If there are two or more email addresses or phone numbers, you need to pass them in a comma-separated format, as shown in the help text. Are you referring to the 'Prefix' field being missing in the 'Update Contact' action step? You can map values to both fields. If data is provided during...
  7. ArshilAhmad

    How much time it will take to get the template approved? It is showing in pending status.

    Could you please share a screenshot of your WhatsApp Cloud API dashboard along with one of the Message Templates sections showing the specific template and its current status? This will help us better understand the issue and assist you accordingly. Thanks & Regards, Arshil Ahmad Customer...
  8. ArshilAhmad

    API Pabbly Timeout Error

    Hi @Rey, Pabbly Connect waits 100 seconds to receive a response from any OpenAI application. The issue you are describing occurs when OpenAI takes more than 100 seconds to process a request. In your case, due to the large amount of data provided, it is taking more than 100 seconds to analyze...
  9. ArshilAhmad

    Google Business Profile Trigger Issue: Missing Locations (1000+ Locations Managed)

    We have discussed your concern with our technical team, but unfortunately, there is no workaround available for your use case at the moment. The locations need to be passed manually in the Google Business Profile trigger step. Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐...
  10. ArshilAhmad

    Urgent Urgent Urgent !!! Invalid Credentials or Host or Database or Port !!! Again !!!

    We have forwarded this concern to our technical team and will get back to you as soon as we receive any updates from them. Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  11. ArshilAhmad

    Explain the video - Open AI API

    Could you please share the Workflow URL where you have this concern?
  12. ArshilAhmad

    Urgent Urgent Urgent !!! Invalid Credentials or Host or Database or Port !!! Again !!!

    Could you please share the Workflow URL where you are encountering this issue?
  13. ArshilAhmad

    IP Change?

    Hi @AshPLF, There hasn’t been any change in Pabbly Connect’s IP. Could you please share the Workflow URL where you’re facing this concern? Also, try connecting with your MySQL database using the classic interface and see if that resolves the issue.
  14. ArshilAhmad

    How to Send Email Using Pabbly Email Marketing Custom API Request in Pabbly Connect Wokflow

    Hi @abhijeetprakash, We assume you are looking to execute this endpoint. If so, you can execute the endpoint in the following manner. https://connect.pabbly.com/workflow/share/C0NYalcAAWIASlI4B1gDJFhMAgYHXQE5VE0IGgYJAHhSH1IHURBfNQlFWHoAQ1IzUxpXPQ9TV2wIHFFVUwVVJgMaBioGBQd9UB0FNg1IXW4LVVhwVzY#...
  15. ArshilAhmad

    Email Template Personalization Not Working While Sending Single Emails Using Pabbly Connect Workflow

    Hi @abhijeetprakash, Could you please share the Workflow URL where you have this concern? Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  16. ArshilAhmad

    WhatsApp Message Sending Failed – Need Assistance

    The error you are receiving is related to your payment method. Please note that in order to send templates, you must have a valid payment method added along with your tax details. When you log in to business.facebook.com, you should also be able to see a warning under the concerned portfolio...
  17. ArshilAhmad

    Having trouble with converting a pdf to a docx via CloudConvert

    Thank you for sharing this update. We’re glad you were able to find a solution. If you need assistance with anything else, please don’t hesitate to let us know. Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  18. ArshilAhmad

    Not able to send data to LSQ

    Click on 'Refresh Fields', select 'True' in the Post Update Lead field, and then click on 'Save & Send Test Request'. Without clicking on the 'Save & Send Test Request' button or the 'Save' button, the changes made in the action step will not be applied. Thanks & Regards, Arshil Ahmad Customer...
  19. ArshilAhmad

    The system has been “processing” the list of emails to be verified for 3 days.

    Please share the email list you are trying to upload at the given email address so our team can check the format of the file. Email: [email protected]
  20. ArshilAhmad

    Pabbly Text Formatter not cleaning up \n

    Hi @Rey, The screenshot appears to be from your Google Docs document, and it seems you are directly passing the response from OpenAI to Google Docs. We suggest adding a Text Formatter step between these two steps to remove the '\n', and then pass the result from the Text Formatter to the Google...
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