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  1. Hrishabh.pabbly

    Help with HTTP Get File as the first trigger

    Hello @Pabbly Newbie , Thank you for explaining your use case in detail. Yes, your use case is supported in Pabbly Connect, and you can achieve it using the steps below: How to set up the workflow in Pabbly Trigger the workflow on a schedule Use Scheduler by Pabbly as the trigger to run the...
  2. Hrishabh.pabbly

    Receiving error email from Pabbly every few days

    Hello @basslion , Thank you for sharing the workflow details and granting us permission to access your account. We have reviewed the task history of your workflow “When Order status COMPLETED Import to WAVE” and would like to clarify the error notification you received. The error mentioned in...
  3. Hrishabh.pabbly

    I'm having trouble with captions when posting on Instagram for business.

    Hello @stevenphan, Thank you for your patience. Our team has tested the Instagram step and confirmed that it is working as expected in the old workflow builder. The issue with the unwanted characters does not occur there. Could you please try testing the same workflow using the old workflow...
  4. Hrishabh.pabbly

    TidyCal New Booking Trigger not working for Bookings in a Team

    Hello @Ken Patrick, Thank you for your patience. We’ve introduced a new trigger TidyCal: New Team Booking as per your use case. You can now go ahead and test it from your end. Please let us know if you face any issues or need further assistance.
  5. Hrishabh.pabbly

    "Waiting for Webhook Response to connect Facebook Leads Ads to Mailerlite

    Hello @danielapescuma , Thank you for the update. Could you please try creating a new Facebook Lead Ads connection in Pabbly Connect (instead of using the existing one), then Save & Send Request and generate a new test lead? After testing, please let us know whether the issue still persists.
  6. Hrishabh.pabbly

    How to make the Payment Block a Required Field

    Hello @JSJSMB Norman , Thank you for sharing the details. Currently, in Pabbly Form Builder, the Payment field cannot be set as required, so the red “This field is required” validation is not available for the Payment Block at this time. We recommend submitting this as a feature request on...
  7. Hrishabh.pabbly

    Feature Requests: (1) Set HTTP headers for webhook responses & (2) Support “Return to Source / HTTP Response” mode in API module

    Hello @JosChi069 , Thank you for sharing the detailed explanation — I fully understand your use case and the issue you're facing with returning data back to Fonio in JSON format. To investigate this properly, could you please share the workflow URL where you are attempting this setup? This...
  8. Hrishabh.pabbly

    "Waiting for Webhook Response to connect Facebook Leads Ads to Mailerlite

    Hello @danielapescuma, Thank you for confirming that you are the page owner. Could you please try creating a new workflow, configure the same action step, and then test it again? Sometimes re-creating the workflow resolves any configuration or connection issues that might be causing the...
  9. Hrishabh.pabbly

    "Waiting for Webhook Response to connect Facebook Leads Ads to Mailerlite

    Hello @danielapescuma , Thank you for reaching out, and I hope you’re doing well too. I would like to inform you that the trigger “Facebook Lead Ads: New Lead Instant” will only work if the Facebook account connected to Pabbly Connect is the owner of the Facebook Page. If your Facebook...
  10. Hrishabh.pabbly

    Not getting failed flows details.

    Hello @vivekpathak2025, Thank you for your patience. We have checked this from our end and found that the error email notification and the error webhook to the workflow are triggered only once per day. Due to this behaviour, any subsequent failed or partially failed tasks that occur after the...
  11. Hrishabh.pabbly

    Trouble with Zoho Desk > Add Comment

    Hello @JustinPM123 , Thank you for your patience. I'm glad to inform you that the issue in the New UI has now been fixed. You can switch back to the New UI and the Zoho Desk action step should work properly without any errors. If you notice anything unusual or need further assistance, feel...
  12. Hrishabh.pabbly

    Template Broadcast failed.

    Hello @vivekpathak2025 , Glad to hear that the information helped! Whenever you have a moment, please share your experience with our support using the feedback form below — it helps us improve: 🔗 Feedback Form: https://pabbly.typeform.com/to/JMZxtcQG If you need any further assistance, feel...
  13. Hrishabh.pabbly

    Template Broadcast failed.

    Hello @vivekpathak2025 , Thank you for reaching out. Please ensure that a valid payment method is added in your Meta WhatsApp Manager. Even though you are on an unlimited plan with Pabbly, the broadcast messaging charges (WhatsApp conversation charges) are billed directly by Meta, not by...
  14. Hrishabh.pabbly

    Outlook Authentication problem

    Hello @Swapnil , Thank you for reaching out. Since you are facing issues with sending emails via Outlook SMTP, we suggest using the Microsoft Office 365 → Send Mail action in Pabbly Connect instead. This action uses the official Office 365 API, which is more reliable and avoids common SMTP...
  15. Hrishabh.pabbly

    Outlook Authentication problem

    Hello @Swapnil , Thank you for reaching out. Could you please try creating a new SMTP connection and test it again? Sometimes refreshing the connection resolves authentication issues. Also, please let us know which SMTP service you are using (Gmail, Outlook, Zoho, custom SMTP, etc.) so we can...
  16. Hrishabh.pabbly

    Unable to map field from hubspot to infinity

    Hello @PTA, Great to hear that your refund has been completed! Thank you for confirming. If you need any further assistance, feel free to reach out anytime.
  17. Hrishabh.pabbly

    LinkedIn integration

    Hello @Nvantuykom , Thank you for reaching out. Yes, you can use the LinkedIn → Post Liked trigger even with a free LinkedIn account, but only if the post belongs to a LinkedIn Organization Page, not a personal profile. So, as long as you are managing a LinkedIn Organization Page and the post...
  18. Hrishabh.pabbly

    Not getting failed flows details.

    Hello @vivekpathak2025 , Our team is still actively working on the issue. We will update you as soon as we have more information. Thank you for your patience.
  19. Hrishabh.pabbly

    I want to populate the complete data on Gmail message, process by iterator, but It is fetching only one item

    Hello @Sridhar_N, Glad to know it worked perfectly for you! It would mean a lot if you could share quick feedback about your support experience: https://forms.gle/mNd2GDUyrih7Lvu59 Thank you! Have a great day ahead.
  20. Hrishabh.pabbly

    I want to populate the complete data on Gmail message, process by iterator, but It is fetching only one item

    Hello @Sridhar_N We have added a Code (Pabbly) → Run JavaScript step in your workflow WC-ISKON-011225. Please check this step and verify if the output is in the desired key-value format you were looking for. Let us know if any adjustments are needed.
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