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  1. Hrishabh.pabbly

    Unable to map field from hubspot to infinity

    Hello @PTA, Thank you for sharing the ticket details. We have informed the agent who is handling your ticket (ID: 27280), and they will reply to you directly on the ticket soon. We appreciate your patience and understanding in the meantime.
  2. Hrishabh.pabbly

    Unable to map field from hubspot to infinity

    Hello @PTA Yes, you can absolutely ask about your Pabbly Connect billing or invoices here. Please share the details of the subscription for which you need information, and we’ll be happy to assist you further.
  3. Hrishabh.pabbly

    Tally form submission problem

    Hello, Thank you for reporting this. We checked the webhook response coming from Tally, and we can confirm that Tally is sending only the selected option, but it sends it in the form of an option ID, not the option text. What Tally sends in the webhook For every Multiple-Choice field, Tally...
  4. Hrishabh.pabbly

    TG to FB Where do i get that FILE path? I wanna get the photo

    Hello @PablyAutoad, We have reviewed the task history of your workflow “TG to FB” and noticed that the error is coming from the Facebook Pages: Create Page Photo Post step. The issue appears to be related to an authentication error. To resolve this, please create a new connection between...
  5. Hrishabh.pabbly

    I want to populate the complete data on Gmail message, process by iterator, but It is fetching only one item

    Hello @Sridhar_N, Thank you for reaching out. Upon checking the task history of your workflow, everything appears to be working correctly on our end—the iterator is processing the items as expected. To help us identify the issue more accurately, could you please share the Task History ID...
  6. Hrishabh.pabbly

    I'm having trouble with captions when posting on Instagram for business.

    Hello @stevenphan Thank you for sharing the workflow link and additional details. We have escalated this issue to our development team for further investigation. They are currently testing the caption handling internally to identify the exact cause of the unwanted characters appearing in the...
  7. Hrishabh.pabbly

    I'm having trouble with captions when posting on Instagram for business.

    Hello @stevenphan , We appreciate you reaching out to Pabbly Support! Could you please provide more details about your specific use case? Additionally, it would be helpful if you could share the URL of the workflow you've created so that we can thoroughly review it and provide further...
  8. Hrishabh.pabbly

    Upload Product images from Dropbox to WooCommerce

    Hello @nicki , The error was occurring because WooCommerce was rejecting the image URL you were sending — it wasn’t in a format WooCommerce can render or upload. To fix this, we added an additional step “File Uploaded by Pabbly” in the workflow. This step converts the original image link into...
  9. Hrishabh.pabbly

    stripe action

    Hi @hiziq, Thank you for reaching out. Please note that Stripe triggers are already available in Pabbly Connect, and there is no additional permission or manual activation required from our side. To understand the issue better, could you please share a screenshot of the Stripe app section...
  10. Hrishabh.pabbly

    Fluent Booking Error

    Hello @Estevez96 , Thank you for your patience. Could you please add the “Attendees Email Addresses” field in the action step Zoho Calendar : Create Event and then test the workflow again? Once done, kindly let us know the results so we can assist you further.
  11. Hrishabh.pabbly

    Google Sheet webhook problem

    Hi @kellymann, Thank you for clarifying. Since your data is being added via a Google Sheets script, it won’t trigger the webhook instantly. In this case, please change your Google Sheets trigger in Pabbly Connect to “Auto Send on Schedule”. This trigger uses polling to check the sheet at...
  12. Hrishabh.pabbly

    TG to FB Where do i get that FILE path? I wanna get the photo

    Hi @PablyAutoad, It seems the issue is with your Facebook Pages: Create Page Photo Post action step. The image URL being passed is not valid, which is why nothing is posting to your Facebook page. Please make sure to provide a valid URL in the Photo URL field. Once a proper URL is passed...
  13. Hrishabh.pabbly

    TG to FB Where do i get that FILE path? I wanna get the photo

    Hi @PablyAutoad, If you’re not seeing a file ID, please try refreshing the response of your Telegram trigger step and select the latest response. The file ID should be available in that latest response. You can refer to the screenshot below for guidance on where to locate the file ID in the...
  14. Hrishabh.pabbly

    Google Sheet webhook problem

    Hi @kellymann, Thank you for the clarification. It seems that your workflow is not triggering automatically. Upon checking the Task History section of your workflow, we can see that it last triggered on November 8, 2025. Could you please confirm how the data is being populated in your Google...
  15. Hrishabh.pabbly

    Csv to google sheets snd then only unique lines

    Hi @tomitela , Thank you for reaching out. To better understand your use case and see how the data is being received in the response, could you please share a few more details about your setup? Additionally, it would be helpful if you could provide the Workflow URL where you’re implementing...
  16. Hrishabh.pabbly

    Help validating workflow - HubSpot → Apollo → Slack integration for email campaign tracking

    Hi @Rishabhpandey, Upon reviewing your workflow, it appears that the Filter step is configured correctly — it’s designed to allow the workflow to continue only when the response from Step 2 (Apollo: Find Contact with Email) returns a valid result (i.e., when an existing contact is found)...
  17. Hrishabh.pabbly

    TG to FB Where do i get that FILE path? I wanna get the photo

    Hi @PablyAutoad , Here’s a helpful video tutorial that explains how to properly configure the Telegram: Get File action — it also shows how to retrieve the file path when posting from Telegram: How to Post Telegram Video on YouTube | Telegram to YouTube Please follow the same process shown...
  18. Hrishabh.pabbly

    Help validating workflow - HubSpot → Apollo → Slack integration for email campaign tracking

    Hi @Rishabhpandey , We reviewed your account and found that the workflow wasn’t running because you had exhausted your task limit. We’ve now added a few additional tasks to your account so you can test the workflow. Please turn your workflow back on and try running it again — it should work as...
  19. Hrishabh.pabbly

    Google Sheet webhook problem

    Hi @kellymann , We’ve reviewed your workflow, and the “WebinarKit: New Webinar Registration” step appears to be working correctly. The response being received from WebinarKit indicates a successful registration, confirming that the integration is functioning as expected on Pabbly’s end. If...
  20. Hrishabh.pabbly

    WhatsApp Messages Not Triggering for All Contacts in Workflow

    Hello @PURE EV , We have checked the task history of your workflow “Emp Social Media” and can confirm that the WATI – Send Template Message step executed successfully without any errors. Please verify in your WATI inbox if the messages were delivered or if there are any issues on that side...
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