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  1. Preeti Paryani

    The system has been “processing” the list of emails to be verified for 3 days.

    Hello @mundialdelalfajor, Could you please share the email address associated with your Pabbly Email Verification (PEV) account, along with the files you are trying to upload? Additionally, to assist you further, please provide permission to access your account by stating the following in your...
  2. Preeti Paryani

    Business name approved in FB but rejected in Chatflow

    Hello @Lakeer Kukadia, Upon checking, the number now appears to be displaying correctly, so it seems the issue has been resolved on your end. For future reference, if you face a similar issue, you can click the three dots next to the number and select "Sync" to resolve it. Let us know if...
  3. Preeti Paryani

    Search for multiple contacts in LEadConnectorv2

    Hello @Trinity One Social, You can try using the "Search Contact" action in LeadConnector. However, please note that it may not support searching by a custom field directly. In such cases, we recommend using the "Custom API Request" action to fetch contacts based on the specific custom field...
  4. Preeti Paryani

    OpenAI Action Failing due to JSON format?

    Hello @jpr, It appears that the JSON is breaking in the automation because the content includes double quotes. We recommend removing the double quotes from your OpenAI content and then testing the setup again. Please let us know if this resolves the issue or if you need further assistance.
  5. Preeti Paryani

    Facebook lead testing tools or test form se lead pabbly connect par capture nahi ho rahi he please help me

    Hello @mukeshnath1984, Thank you for sharing the video. It looks like the current approach to capturing the lead might not yield the desired result. We’d suggest the following steps instead: Create a new workflow. Select the required Facebook Page and Form before clicking on “Save & Send Test...
  6. Preeti Paryani

    GMAIL NOT ALLOWING HTML

    Hello @DocApply, It appears that some changes have been made to the workflow. Could you please confirm whether you would still like us to: Add the action step, and Insert the HTML with the name field mapped accordingly? Once we receive your confirmation, we’ll proceed with the necessary updates.
  7. Preeti Paryani

    Mail Automation showing exception and mail not able to send

    Hello @Aariembroideryn Designers, Please try using the File Uploader (Pabbly) to generate a downloadable URL from your Canva export link. Once you get the downloadable URL, you can map this URL in the “Send Email” action step. This should work as expected. Kindly give it a try and let us...
  8. Preeti Paryani

    Whatsapp business cloud api media url

    Hello @akashchalana, To help us investigate the issue further, please either: Log in to your Pabbly Connect account, open the workflow where you're facing the issue, and share the browser URL. or Share the email address associated with your Pabbly Connect account along with the workflow name...
  9. Preeti Paryani

    MAGIC Checkout order created . how to connect this event

    Hello @fortive, You can try using the Razorpay: Payment Failed trigger event.
  10. Preeti Paryani

    Whatsapp business cloud api media url

    Refer to the attached image.
  11. Preeti Paryani

    Deleted steps still appear in mapping UI

    Hello @GSG, The issue has been resolved by our team. We recommend monitoring the workflow history for a while to ensure everything is functioning as expected. If you continue to notice any deleted steps reappearing in your workflow, please don't hesitate to let us know. This issue should now...
  12. Preeti Paryani

    Integration with Heartbeat & Razorpay

    Hello @rahanarazak, Thank you for reaching out and sharing the details of your current setup. Yes, the use case you’ve described is achievable through Pabbly Connect and would involve creating two separate workflows to automate membership tracking and access control in Heartbeat based on...
  13. Preeti Paryani

    Issue with sending bulk whatapp with jpeg header with pabblyconnect using 360dialog API

    Hello @Thejewelaeida, Could you please share a short screen recording or screenshot showing the template from your 360Dialog or Meta account? This will help us better understand the type of template you're using, the fields included, and specifically which field is causing the issue. Kindly...
  14. Preeti Paryani

    Few Issues in Using Chatflow

    Thanks for adding the update.
  15. Preeti Paryani

    Task execution failed error but all seems to be fine

    Hello @flowyze, Could you please provide us with the Workflow URL where you are facing this issue? This will help us investigate the problem more effectively and assist you accordingly. Please be aware that to assist you effectively, we may need to access your Pabbly Connect account. If you're...
  16. Preeti Paryani

    Few Issues in Using Chatflow

    Hello @taxajca, Please join us using the following meet link https://meet.google.com/mnk-tckb-txj
  17. Preeti Paryani

    Few Issues in Using Chatflow

    Hello @taxajca, As discussed over the call, the requested slot is currently unavailable. However, I will be sharing an alternate available slot with you shortly and will inform you over a call once it's finalized.
  18. Preeti Paryani

    Meta Lead to Google Sheet Update

    Hello @Digitize.Swapnil, This issue typically occurs when the first column (Column A) of your Google Sheet does not have a header. Please ensure that Column A contains a proper header. If the issue still persists, kindly share the workflow URL where you're facing this issue along with a...
  19. Preeti Paryani

    Workflow failed reason

    Hello @taxajca, We have escalated this concern to our technical team for further review. Please allow us some time, and we will get back to you with the update as soon as we have one.
  20. Preeti Paryani

    Few Issues in Using Chatflow

    Hello @taxajca, We’ve been monitoring the issue, but to check this in real-time, would you be available to join us for a Google Meet? We’re available during the following slots today: 12:00–1:00 PM or 4:00–5:00 PM Please let us know your preferred time, and we’ll send over the meeting link...
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