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  1. boehboe d boehboe

    What happens when a subscription goes into dunning?

    After a dunning is failed does the system not only stop trying to collect but also effectively and automatically cancel a subscription? It appears that this is happening and has resulted in a client continuing to use our services while the subscription has ceased. Please advise on what happens...
  2. boehboe d boehboe

    updating

    thank you
  3. boehboe d boehboe

    updating

    We have many different subscriptions- we need to update our Checkout Maximiser, we did so for the 45 minute subscription. But the update we made in the check and maximise I have not been applied to all other checkouts. Quickly advise us on how we can make an update to a check out Customer universal.
  4. boehboe d boehboe

    Not able to edit invoices in Pabbly Subscription

    The problem persists that we are unable to edit the invoice in subscriptions. This is a critical problem because we need to remove banking information now that our banking has changed. We have been advised by you that it is fixed but when we went to update we found that it still had the same...
  5. boehboe d boehboe

    Cannot edit the Pabbly subscription invoice because Pabbly has Restricted to force payment

    I will try again, my side, I have tried on different browsers, it was a fault your side! I edit, but the system does not allow saving, fix it properly and test it.!
  6. boehboe d boehboe

    Cannot edit the Pabbly subscription invoice because Pabbly has Restricted to force payment

    NO its not working can not save an edit Fix it before you say its fixed.
  7. boehboe d boehboe

    Email notifications for Dunning

    For some reason, we never get email for missed payments. If this could somehow be addressed, it would be a wonderful thing to have working in the system. Perhaps if I could organise some support on this because we've done everything we can using the email notification settings.
  8. boehboe d boehboe

    Cannot edit the Pabbly subscription invoice because Pabbly has Restricted to force payment

    I simply attempted to update our invoice and remove the banking details and then found this message came up. Our reading of this is that we are being forced to pay considerably more to be able to make an edit to our documents simply. As such, our invoices currently have the wrong bank details...
  9. boehboe d boehboe

    How can Customers update their email?

    please tell me how to facilitate this as a merchant on behalf of my trusted clients. Thank you.
  10. boehboe d boehboe

    How can Customers update their email?

    How can customers in Pabbly update their emails?
  11. boehboe d boehboe

    Pabbly Sub - Invoice - how to COPY and Edit to save time

    Can I try now?
  12. boehboe d boehboe

    Pabbly Sub - Invoice - how to COPY and Edit to save time

    I have made a booking using the above link
  13. boehboe d boehboe

    Pabbly Sub - Invoice - how to COPY and Edit to save time

    We do not wish to collect a charge for this client but to serve an invoice that has fields within the invoice pertaining to a customers identity number. The invoice is to be sent to a group who pay the invoice. I need an online meeting, please assist with a time for this.
  14. boehboe d boehboe

    Pabbly Sub - Invoice - how to COPY and Edit to save time

    We are starting to use the INVOICE system so much that we want to copy and update invoice as only a few lines are different. We need to send invoices to the payee on a weekly basis, but there are fields that need to be updated, only the date. We need to open their last invoice, copy it into PSB...
  15. boehboe d boehboe

    Pabbly How Can a Customer create their account without making subscription?

    I have found the solution you may close this request.
  16. boehboe d boehboe

    Pabbly How Can a Customer create their account without making subscription?

    We need to generate manual invoices for certain customers. We then mark the manually as paid when the money arrives back to us. We need a link for the Customer to create their profile and billing method but make no payment. But in some cases, we wish to have the customer create their account...
  17. boehboe d boehboe

    how to update company Inovice payment info???

    thank you for your kind suggestion and patience, I love the help. will do now.
  18. boehboe d boehboe

    how to update company Inovice payment info???

    Sorry, we did not want to update numbering - please check the issue again as initially reported. We need to update to our banking details as provided in the first posting.....???
  19. boehboe d boehboe

    how to update company Inovice payment info???

    we await an update please?
  20. boehboe d boehboe

    how to update company Inovice payment info???

    thank you, I am monitoring this.
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