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  1. Preeti Paryani

    When an existing field(lead status) is updated over the zoho then we need to send a whatsapp template to the same lead on Aisensy

    Hello @IACG Multimedia, Please refer to the attached tutorial below to achieve your use case.
  2. Preeti Paryani

    connecting shopify with Airtable

    Hello @ALTablawy, You can capture the response from the trigger in an advanced format by turning off the simple response toggle button, and then use the Line Itemizer to map the dynamic array accordingly. Please refer to the attached tutorial for step-by-step instructions. If you face any...
  3. Preeti Paryani

    Issue Sending Template Messages

    Hello @saisaravanan, As of now, there isn't any action available for this. However, we’ve escalated the request to our team and will keep you informed of any updates or developments.
  4. Preeti Paryani

    LeadConnector V2 app connection failed and can't create a new one

    Hello @Dom, This action requires a connection with a sub-account. Unfortunately, connecting an agency account will not work for this purpose. Please try connecting with the appropriate sub-account and let us know if you need further assistance.
  5. Preeti Paryani

    Facebook page, instagram business, not showing up

    Hello @stevenphan, While we're not entirely sure of the exact cause, the issue might have occurred due to cached data from a previously saved action. Deleting and re-adding the step likely refreshed it and resolved the problem. Regarding the Page section not showing FB/IG pages, this usually...
  6. Preeti Paryani

    Automatically cut video in pabbly

    Hello @Haziq OMI, Please allow us some time to look into the domain issue you're facing — we'll get back to you shortly on that. Regarding the video upload limitation: Instagram currently restricts Reels to a maximum duration of 3 minutes. At this time, we do not offer a native or free feature...
  7. Preeti Paryani

    Pabbly Chatflow intergartion with Pabbly Connect on purchase

    Hello @Anishek, Sure, please go ahead and set up the workflow. If you run into any issues or need further assistance, feel free to reach out. We’re here to help.
  8. Preeti Paryani

    Error with step add row to table in excel

    Hello @opti-biz, Upon checking, we noticed that the error message indicates you are not authorized to access the file. Could you please confirm whether you have the necessary access permissions to the Workbook ID mapped in the action step? This will help us identify the cause of the issue...
  9. Preeti Paryani

    Facebook Conversion API Setup using Google sheet to Upload existing conversion data in bulk.

    Hello @Srijin Francis, Thanks for your message. Yes, even if you add 5 rows in bulk, the workflow will be triggered individually for each row, and the data will be sent to the Meta API accordingly. To clarify the difference between the two options: Send All Data: This will trigger the...
  10. Preeti Paryani

    Urgent - LeadConnector v2 stopped working

    Hello @Idama, Upon reviewing the latest task history, it appears that you’ve successfully resolved the issue. Please feel free to reach out if you encounter any further difficulties or have any additional questions.
  11. Preeti Paryani

    Facebook page, instagram business, not showing up

    Hello @stevenphan, Please try deleting the action step and then re-adding it to the workflow. This often helps resolve such issues. Let us know if this works or if you continue to face any difficulties.
  12. Preeti Paryani

    Access Required to Delete Contact

    Hello @saisaravanan, Following our discussion with the team, we’d like to inform you that certain recent changes were implemented for security purposes. As a result, team members no longer have the ability to delete any items from the owner’s account. We appreciate your understanding, as these...
  13. Preeti Paryani

    Issue Sending Template Messages

    Hello @saisaravanan, Upon thoroughly reviewing the issue, we found the following: The "Message undeliverable" error appears for inbox chats where the phone number is not connected to a WhatsApp account. Example chats: [insert examples here, if any]. For numbers that are connected to WhatsApp...
  14. Preeti Paryani

    how to dynamically change the date Webinar Presentation Date, ISO 8601 format for webinar in webinarkit?

    Hello @Krishnakant, We’ve made some updates to your workflow. You can now retrieve the current date using the Date Formatter and map it accordingly in the WebinarKit: New Webinar Registration step, as shown in the attached image. Please run a test at your end and let us know how it goes.
  15. Preeti Paryani

    Automatically cut video in pabbly

    Hello @Haziq OMI, Could you please specify the route and the exact action step where you're encountering this issue? This will help us investigate and assist you more effectively.
  16. Preeti Paryani

    Retaining Email Parser link

    Hello @doublepixel, At the moment, Pabbly Connect only supports a trigger for Mailparser.io. There are currently no actions available for Mailparser.io within the platform. We recommend adding a request to include Mailparser.io actions on our public roadmap, and our integration team will look...
  17. Preeti Paryani

    Shopify Product Creation with multiple images

    Hello @CarmenS, To find a Shopify inventory location ID, navigate to Settings > Locations in your Shopify admin. Select the specific location you want to find the ID for, and the ID will be displayed in the URL of the page, after /locations/.
  18. Preeti Paryani

    facebook group comment

    Hello @kkharbanda, Unfortunately, there isn’t any workaround available for this, as the API has been deprecated from Meta’s end. Since it's a platform-level change, we're currently unable to support Facebook Group integrations.
  19. Preeti Paryani

    Unable to Connect Elementor to GoTo Webinar

    Hello @domai, Yes, you can keep using this application as it works fine for you. It will go live soon.
  20. Preeti Paryani

    Jotform Submissions as a PDF attachment in Trello, not a URL

    Hello @giddyup43, At the moment, the system doesn’t support attaching files directly as PDFs. However, if the PDF URL is a direct download link, clicking on it should automatically download the file. If you're experiencing any other issues or if the PDF isn't downloading as expected, feel free...
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