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  1. Preeti Paryani

    Confusion between Task allocated to account & task consumed

    Hello @risingvishal, The 100 tasks are allocated to your account under our free plan on a monthly basis, not daily. This means you'll have 100 tasks available each month, and the count will reset at the start of every new month.
  2. Preeti Paryani

    Adding Multiple Numbers to Chatflow

    Hello @dan90, We’re glad you reached out. We have recently launched a new feature called WhatsApp Connect, which is an embedded signup method that allows you to integrate a new WhatsApp number into Chatflow without the need to manually configure webhooks. Previously, with the Manual Token...
  3. Preeti Paryani

    WhatsApp Template Quick Replies

    Hello @dan90, Thank you for the information. Could you please let us know in which inbox chat you tested the welcome flow? Additionally, kindly share the name of the template that was sent, as shown in the attached image. This will help us investigate the issue more effectively. We look...
  4. Preeti Paryani

    Issue with Field Mapping from ConvertKit : Phone Number Not Captured Reliably: many times it misses out

    Hello @Trip, Upon testing this concern on our end, we did not encounter the same issue. However, we recommend setting up a new workflow to see if that resolves the issue, as it appears to be specific to your case. Please let us know how it goes.
  5. Preeti Paryani

    Workflow Automation not working

    Hello @SFS Guwahati, Would you be available to join us for a quick Google Meet session so that we can assist you more effectively in resolving this issue? Please let us know your convenient time — either between 11:00 AM to 1:00 PM IST or 4:00 PM to 5:00 PM IST. We look forward to your...
  6. Preeti Paryani

    Review reply workflow task status success but the replay not showing Google Business Profile

    Hello @Anaswara, As per the task history, it appears that the review has been submitted. However, the delay seems to be from Google My Business's end. We recommend reaching out to Google Support or the Google Community to better understand the cause of the delay. Please let us know if you need...
  7. Preeti Paryani

    Connecting printful to payhip

    Hello @Ishini, Thank you for the update. Yes, you will not be charged when capturing the response while setting up the workflow, specifically when you click the Save & Send Test Request button.
  8. Preeti Paryani

    Issue with connection to Sendapp

    Hello @joelwee, Thank you for the update. If the API response from Sendapp indicates a successful status but the message is still not being delivered, we recommend reaching out directly to the Sendapp support team. They will be better positioned to investigate and assist you further with this...
  9. Preeti Paryani

    How can I convert this entry date ID 1745969636 into the ISO 8601 format 2025-04-29T22:57:28.024Z?

    Hello @yang_yang74, You can use Date/Time Formatter (Pabbly): Format Date Only action to convert the date in timestamp format to a readable format, refer to the attached image for more info.
  10. Preeti Paryani

    Shopify Product Creation with multiple images

    Hello @CarmenS, Apologies for the inconvenience. During testing, our team encountered an issue which is currently under review. Once the issue is resolved, we will update you, and you will be able to access the required fields. Thank you for your patience.
  11. Preeti Paryani

    Add Team Members to Failed Notifications

    Hello @exponexa, As of now, it is not possible to add team members to receive error or failed workflow notifications. These notifications are sent only to the account owner by default.
  12. Preeti Paryani

    Lead Connect V2 Custom API Request not working.

    Hello @dsgadmin, Please allow us some time to look into the issue and we will get back to you with the updates as we have some.
  13. Preeti Paryani

    Error when editing

    Hello @Hurd, Please try editing the form after clearing your browser cache, and let us know if you're able to save the changes. We’ve tested it on our end, and the changes were saving successfully.
  14. Preeti Paryani

    Automation is not working

    Hello @shraddhathakur8878@gmail., We have initiated your refund. You will receive it within a few business working days.
  15. Preeti Paryani

    WhatsApp Template Quick Replies

    Hello @dan90, Could you please provide us with the Workflow URL where you are facing this issue? This will help us investigate the problem more effectively and assist you accordingly.
  16. Preeti Paryani

    In a Delay After Queue - Will the delays be nested in the same single queue or will each workflow have an independent queue?

    Hello @sofialobocera, Could you please share the Workflow URLs with us? This will help us better understand your use case and provide you with the most accurate guidance.
  17. Preeti Paryani

    Google Sheet Not Updating Since April 14th

    Hello @sampaht, Currently, it is impossible to set multiple columns as trigger columns; only a single column can be used to trigger the workflow. Additionally, regarding your previous requirement, please note that the "Update Row" action in Google Sheets can only update columns up to AZ. This...
  18. Preeti Paryani

    Issue with Field Mapping from ConvertKit : Phone Number Not Captured Reliably: many times it misses out

    Hello @Trip, Thanks for the details. Please allow us some time to investigate the issue and we will get back to you with the updates as we have some.
  19. Preeti Paryani

    Automation is not working

    Hello @shraddhathakur8878@gmail., Please allow us some time to look into the issue we will get back to you with the updates as we have some.
  20. Preeti Paryani

    Workflow Automation not working

    Hello @SFS Guwahati, Upon reviewing your workflow, we noticed that you're still using the same connection that was established on 25th April. As per the error message, the session associated with that connection expired on the same day. To resolve this, we recommend creating a new connection...
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