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  1. Preeti Paryani

    Pabbly connect issue

    Hello @Mkt, Could you please provide us with the Workflow URL where you are facing this issue? This will help us investigate the problem more effectively and assist you accordingly. Please be aware that to assist you effectively, we may need to access your Pabbly Connect account. If you're...
  2. Preeti Paryani

    Canva Access token is revoked

    Hello @usman, Could you please provide us with the Workflow URL where you are facing this issue? This will help us investigate the problem more effectively and assist you accordingly. Please be aware that to assist you effectively, we may need to access your Pabbly Connect account. If you're...
  3. Preeti Paryani

    Add custom fields and featured image in Wordpress

    Hello @smadds, Could you please share a screenshot showing where the meta fields that you have added in your action are visible in WordPress, along with a screenshot of the post created via Pabbly Connect where those meta fields are not appearing? This will help us better understand the...
  4. Preeti Paryani

    OpenAI Prompt Not Saving

    Hello @jpr, Could you please try saving the prompt after clearing your browser cache and let us know how it goes?
  5. Preeti Paryani

    How to send user Input to webhook? Even its 1st message or another

    Hello @deepak9780097800, Could you please elaborate a bit more on your use case? For example, do you want to capture every customer’s reply or input and simply add it to your CRM, or in addition to that, would you also like to analyze all previous replies and then send a response back to the...
  6. Preeti Paryani

    Credit issue. Can't understand the logic of it and when does it reset?

    Hello @Mohamed.eli, Yes, the credit reset occurs on first of every month in case of yearly plan.
  7. Preeti Paryani

    Shoify product creation is not working

    Hello @CarmenS, Could you please confirm if this is the same action that worked fine for you previously, or share a workflow where it is functioning correctly? Additionally, for troubleshooting, please try filling in both the Product Handle and Collection ID(s) fields to check if the action...
  8. Preeti Paryani

    Add custom fields and featured image in Wordpress

    Hello @smadds, Could you please provide us with the Workflow URL where you are facing this issue? This will help us investigate the problem more effectively and assist you accordingly. Please be aware that to assist you effectively, we may need to access your Pabbly Connect account. If you're...
  9. Preeti Paryani

    How to summarize "email parser" body/content with AI?

    Hello @adityarajsingh, Sure, try it out and feel free to reach out to us if you face any issues in the future.
  10. Preeti Paryani

    Need Help with Pabbly Connect Workflow

    Hello @fredkennethuy, I understand that the issue is not with the Date/Time Formatter. To assist you more effectively and review the setup in real time, we’d like to connect with you over a Google Meet. Please let us know a convenient time for you to join us between Monday to Friday during one...
  11. Preeti Paryani

    401 token issue GHL to Pabbly

    Hi @Francis Becoy, The API URL you’ve provided doesn’t seem to be accessible. Could you please share one we can access, along with the GHL documentation and the specific endpoint you’re trying to perform? Please note that to assist you effectively, we may need to check directly within your...
  12. Preeti Paryani

    How can I set up a connection that tells Facebook ad manager when a new subscriber has been created in Beehiiv?

    Hello @ericrardin, Yes, it’s possible. You can set up a workflow in Pabbly Connect where the trigger is Beehiiv – New Subscriber, and the action is Facebook Ads – Add User to Custom Audience. Then, use this audience as an exclusion list in your ad campaigns so subscribers won’t see your ads.
  13. Preeti Paryani

    Counter doesn't save values

    Hello @avielchik, Could you please provide us with the Workflow URL where you are facing this issue, along with a short screen recording if possible? This will help us investigate the problem more effectively and assist you accordingly. Please be aware that to assist you effectively, we may...
  14. Preeti Paryani

    Renaming steps in new layout lost and not visible in history

    Hi Fanny, Thanks for bringing this to our attention. Could you please try renaming the step once again after clearing your browser cache, and then monitor if the renamed titles remain and are also visible in the task history? If the issue still persists, we’d request you to share a short...
  15. Preeti Paryani

    Need Help with Pabbly Connect Workflow

    Sure, please let us know how it goes.
  16. Preeti Paryani

    Error when editing

    Hello @All Saints, Thanks for sharing the screen recording. Our team is looking into the issue. Please allow us some time, and we will get back to you with the updates as we have some.
  17. Preeti Paryani

    Duplicate subscription issue In create customer with subscription

    Hello @chirag-yopmail, Thank you for the clarification. This behavior should not occur. If the same endpoint is hit with identical details, a new contact should not be created since we perform a check by email. If the email already exists, the customer record is not duplicated. However, to...
  18. Preeti Paryani

    Connection to KIT not working

    Hello @Asa, Could you please provide us with the Workflow URL where you are facing this issue, along with a screen recording showing the connection process with Kit? This will help us investigate the problem more effectively and assist you accordingly. Please be aware that to assist you...
  19. Preeti Paryani

    Need Help with Pabbly Connect Workflow

    Hello @fredkennethuy, We have shared a video in this reply with some suggestions regarding the workflow structure. Kindly update your workflow as per the instructions provided and let us know how the task history behaves afterward...
  20. Preeti Paryani

    Send Email from my Webhoster

    Hello @marcstarnaud1979, Could you please provide us with the Workflow URL where you are facing this issue? This will help us investigate the problem more effectively and assist you accordingly. Please be aware that to assist you effectively, we may need to access your Pabbly Connect account...
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