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  1. Preeti Paryani

    Duplicate subscription issue In create customer with subscription

    Hello @chirag-yopmail, Could you please provide us with the Workflow URL where you are facing this issue? This will help us investigate the problem more effectively and assist you accordingly. Please be aware that to assist you effectively, we may need to access your Pabbly Connect account. If...
  2. Preeti Paryani

    How do Workflows Work when they have a delay step of over 30 days?

    Hello @lisab99, Could you please provide us with the Workflow URL concerned with this query? This will help us to provide you with an accurate assistance.
  3. Preeti Paryani

    singular statuses API is deprecated for versions v2.4 and higher

    Hello @CoachN, Could you please provide us with the Workflow URL where you are facing this issue? This will help us investigate the problem more effectively and assist you accordingly. Please be aware that to assist you effectively, we may need to access your Pabbly Connect account. If you're...
  4. Preeti Paryani

    Error when editing

    Hello @All Saints, Apologies for the experience you are facing. We have asked our team to review the issue on priority and will share an update with you as soon as we have one. PS: Please note that this issue appears to be specific to your account, as we are able to edit the form properly...
  5. Preeti Paryani

    Understanding Pabbly Hook vs Pabbly Connect

    Hello @JoshBeall, Pabbly Connect uses webhooks as triggers to start automations, whereas Pabbly Hook is a dedicated webhook management platform. Pabbly Hook provides advanced features like rate limiting, retries, filtering, transformation, and detailed logging before forwarding data — which...
  6. Preeti Paryani

    Need Help with Pabbly Connect Workflow

    Hello @fredkennethuy, Could you please share the updates if you had a chance to test it?
  7. Preeti Paryani

    About whatsapp message notifications

    Hello @dany, You can achieve this by setting up a workflow in Pabbly Connect that triggers whenever a new message is received in Pabbly Chatflow and then sends you an email notification. Please refer to the attached image for a better understanding.
  8. Preeti Paryani

    CONSULTATION ON STOP KEYWORDS AI ASSISTANT

    Hello @rfchong, Thank you for your query. At the moment, if a user sends a stop keyword, the AI Assistant will typically stop and the chat status will change from AI Assistant to Intervene. No additional message can be triggered directly upon receiving a stop keyword. However, you can achieve...
  9. Preeti Paryani

    Inquiry about Pabbly Connect + Pabbly Chatflow

    Hello @rfchong, This should be achievable if the prompt to the assistant is framed in a way that instructs the AI to respond to questions even when they are asked in different languages. We suggest refining your prompt accordingly so that it ensures questions asked in any language are...
  10. Preeti Paryani

    Copper CRM Custom API Request returning authentication error

    Hello @JoshBeall, Thank you for sharing the screenshot. Upon reviewing it along with the API documentation, it appears that the authentication headers have not been passed, which is why you are encountering the authentication error. We recommend going to the API documentation, copying the cURL...
  11. Preeti Paryani

    Gmail (send ) not working

    Hello @alexthearmo, It seems the connection update was attempted in an incorrect way. Please refer to the attached screen recording for the correct steps to update it successfully.
  12. Preeti Paryani

    Getting Error - Retable - (App Event) Update Record

    Hello @Handyman Home, Could you please share the workflow URL (created under the Classic version) along with a screen recording that shows the fields you are trying to update? From the action response, it appears to be updated; however, the updates are not reflecting on the Retable dashboard...
  13. Preeti Paryani

    Unable to send gmail

    Hello @Parth, Could you please provide us with the Formaloo form connected with the concerned workflow? This will allow us to test the issue at our end and escalate if required.
  14. Preeti Paryani

    Should I plan to pay for Official Customer Support? Or can I rely on Community Support?

    Hello @JoshBeall, You can get support by reaching out to us at forum.pabbly.com or [email protected].
  15. Preeti Paryani

    Official documentation?

    Hello @JoshBeall, At the moment, there isn’t an official documentation set for every module in Pabbly Connect similar to Zapier’s library. However, you can refer to our YouTube channel, which contains detailed tutorials on how to use specific modules: https://www.youtube.com/@Pabbly You can...
  16. Preeti Paryani

    Some Error Occur(Authorization Code)

    Hello @Tharun, Could you please share a full-screen recording of the connection process and confirm which Canva app you are using? This will help us investigate the issue more effectively and assist you accordingly.
  17. Preeti Paryani

    Unable to send gmail

    Hello @Parth, Scheduling a meeting is not an issue, but before that, could you please confirm whether the emails you are trying to send are appearing in the “Sent” section of your inbox?
  18. Preeti Paryani

    Microsoft Outlook Creating Draft Email as Low Importance

    Hello @LoanBrix, The parameter to set the importance has been added to the action. Please test it out and let us know how it goes.
  19. Preeti Paryani

    I cannot delete this app

    Hello @Azree, The undefined steps have now been deleted from the backend. It should occur now. Let us know if you face such an issue.
  20. Preeti Paryani

    Error sending the Pabbly Chatflow template

    Hello @gyanbaksha, Please refer to this link to learn how you can fix the issue you are facing: https://www.heltar.com/blogs/troubleshooting-whatsapp-api-error-131042-business-eligibility-payment-issue-cm5fcjsc0000ikg77quvc0kja
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