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  1. ArshilAhmad

    How to remove Pabbly Owner email address and Login Button from Autoresponder Email

    Please send us an email from your currently registered email address ([email protected]) to [email protected] so our team can proceed with your request. This is required for authentication purposes. Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  2. ArshilAhmad

    How to remove Pabbly Owner email address and Login Button from Autoresponder Email

    Changing the email address will also update the email address associated with your Pabbly account. Would you like us to proceed with this change?
  3. ArshilAhmad

    Invalid certificate calling the API

    We can see that the link is not secure. Could you please state where you got this link from and what exactly you’re looking to use it for? The endpoint to verify single emails can be found here: https://apidocs.pabbly.com/#0241e1c4-ab04-4ebc-b1cc-807dbc9cd1f5
  4. ArshilAhmad

    Invalid certificate calling the API

    HI @bretthill, Could you please make a short screen recording showing the issue you’re encountering and mention which application you’re experiencing this issue in?
  5. ArshilAhmad

    Unable to integrate Google Sheets to Pably Chatflow

    Hi @uproivivek, You can set up 'Pabbly Chatflow: Contact Created' as your trigger step to capture newly created contacts. Then, set up the 'Google Sheets: Add New Row' action step to add those contacts to your spreadsheet.
  6. ArshilAhmad

    Phone number as ‘Pendent’ status

    Please check out this documentation; it might help: https://help.spurnow.com/en/articles/9899432-how-to-appeal-for-whatsapp-business-display-name-rejection Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  7. ArshilAhmad

    Phone number as ‘Pendent’ status

    We couldn’t find any specific reason why Meta may have rejected the display name, as it appears to meet the guidelines outlined by them. In past, there have been instances where a display name was rejected if it had no similarity with the business website submitted to Meta, so you can look into...
  8. ArshilAhmad

    Phone number as ‘Pendent’ status

    That popup is from Meta’s end, and it’s not possible for us to remove it. It indicates that the display name has been submitted and is currently under review by Meta. For now, you don’t need to take any action on your end...
  9. ArshilAhmad

    Phone number as ‘Pendent’ status

    Are you sure you have taken those steps in the account associated with the email address [email protected]? There is no indication that a number has been added to this account — it only has a single demo number. You can verify the same at your end. The Pabbly Chatflow account associated with...
  10. ArshilAhmad

    Phone number as ‘Pendent’ status

    Thank you for the detailed information. We currently don’t see any phone number added to the Pabbly Chatflow account associated with the email address [email protected]. That’s why we shared the video, so you can follow the steps to connect your phone number to Pabbly Chatflow. Are you facing...
  11. ArshilAhmad

    Files have been "Uploading" for DAYS

    Please allow us some time. We will get back to you shortly.
  12. ArshilAhmad

    How to remove Pabbly Owner email address and Login Button from Autoresponder Email

    Our technical team has informed us that the email prefix is added as a reference for internal record-keeping, so it cannot be removed from the product name. Additionally, it’s not possible to remove the Login button at this time.
  13. ArshilAhmad

    Phone number as ‘Pendent’ status

    Hi @Carlos Melo, It looks like your WhatsApp number isn’t connected with Pabbly Connect. Please watch the video shared below to understand how to set it up. ============================================================== The issue you have stated above indicates that the display name for your...
  14. ArshilAhmad

    Remove "Email by Pabbly" branding from footer

    Hi @admin.ansolutions, Could you please share the email address associated with your Pabbly Email Marketing account? Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  15. ArshilAhmad

    How to remove Pabbly Owner email address and Login Button from Autoresponder Email

    Hi @JSJSMB Norman, Please allow us some time to look into this concern. We will get back to you with an update soon.
  16. ArshilAhmad

    want to change knowledge source file for ai asistant

    Hi @LCRPAY, You can click on the three dots in your Knowledge Sources and delete the files you no longer need. Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  17. ArshilAhmad

    Amazon SES as SMTP Server - How?

    Thank you for the update. We are glad the issue is resolved now. Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  18. ArshilAhmad

    Getting error while sending message

    The error you are receiving is related to your payment method. Please note that in order to send templates, you must have a valid payment method added along with your tax details. When you log in to business.facebook.com, you should also be able to see a warning under the concerned portfolio...
  19. ArshilAhmad

    How much time it will take to get the template approved? It is showing in pending status.

    Could you please share a screenshot of your WhatsApp Cloud API dashboard along with one of the Message Templates sections showing the specific template and its current status? This will help us better understand the issue and assist you accordingly. Thanks & Regards, Arshil Ahmad Customer...
  20. ArshilAhmad

    How to Send Email Using Pabbly Email Marketing Custom API Request in Pabbly Connect Wokflow

    Hi @abhijeetprakash, We assume you are looking to execute this endpoint. If so, you can execute the endpoint in the following manner. https://connect.pabbly.com/workflow/share/C0NYalcAAWIASlI4B1gDJFhMAgYHXQE5VE0IGgYJAHhSH1IHURBfNQlFWHoAQ1IzUxpXPQ9TV2wIHFFVUwVVJgMaBioGBQd9UB0FNg1IXW4LVVhwVzY#...
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