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  1. Preeti Paryani

    Closed Embedded Signup blocked by "phone number is already linked to automatic events" error — unable to locate Auto Labels setting in WA Business App

    Hello @nitheesh, Thank you for confirming the details. To help you connect the number successfully, it would be very helpful if we could connect over a Google Meet session. This way, if any issue occurs during the setup, we will be able to check it in real time and assist you more effectively...
  2. Preeti Paryani

    Replied Pabbly Chatflow Subscription Renewal

    Thanks for the update. GLad to be of help.
  3. Preeti Paryani

    Closed Embedded Signup blocked by "phone number is already linked to automatic events" error — unable to locate Auto Labels setting in WA Business App

    Hello @nitheesh, Thanks for confirming that the number was previously connected with WATI and is no longer being used there. In this case, we would recommend you first reach out to the WATI support team and confirm whether there is anything pending from their end related to this number, such...
  4. Preeti Paryani

    Replied Pabbly Chatflow Subscription Renewal

    Hello @Anishek, Thank you for reaching out to us. We checked your account details, and it seems that you previously had a Pabbly Chatflow subscription, but it was a yearly plan which has now expired and been cancelled. Currently, the only active plan associated with your account is the Pabbly...
  5. Preeti Paryani

    Replied Set auto-reply on template message's button for Quick reply

    Hello @deepak9780097800, Thank you for sharing the details with us. However, we are not completely able to understand the exact issue and how the particular messages/flows are being triggered from your end. Could you please share: The flow associated with your query A chat screenshot...
  6. Preeti Paryani

    Open Cloned Form sends customers to wrong Payment Page

    Hey @JSJSMB Norman, Thank you for confirming the setup method. We checked both forms from our end, however the URLs we are being redirected to are different from the examples you shared earlier. For reference, here are the URLs we observed: Original Form Signup: 2026-04 Portland STC with...
  7. Preeti Paryani

    Replied How to apply one license to all plans?

    Hey @sven-bo, Thanks for the follow-up. The issue has now been resolved. Could you please try adding the license to all plans again and let us know how it goes? If you still face any issues, feel free to reach out.
  8. Preeti Paryani

    Replied Can Chatflow options deactivate or not?

    Hi @Jayesh patel, Yes, correct — if you stop the workflow only based on Phone Number or Email, then the same user may not be able to submit new requirements later. Instead, you can check in Google Sheets whether that specific requirement/option already exists for the same user. If the same...
  9. Preeti Paryani

    Open Contact Date Changing in Webhook Data from GoHighLevel to Pabbly

    Hi @dave_tim, Thanks for sharing the details with us. Please note that Pabbly does not automatically convert the webhook date from UTC to IST. The timestamp received in the webhook is displayed exactly as it is sent by GoHighLevel. Since your GoHighLevel account timezone is set to IST...
  10. Preeti Paryani

    Replied Can Chatflow options deactivate or not?

    Hi @Jayesh patel, In that case, if you do not want the workflow to proceed again once the user’s data is already added into Google Sheets, then you can achieve this using a Lookup + Filter logic in Pabbly Connect. What you can do is: Just after the trigger step, add a “Lookup Spreadsheet Row”...
  11. Preeti Paryani

    Replied Last user message variable in Pabbly chatflow

    Hey @roneysider, I'm sure you can add it to our roadmap, and if feasible, our team will implement it - https://roadmap.pabbly.com/
  12. Preeti Paryani

    Open Contact Date Changing in Webhook Data from GoHighLevel to Pabbly

    Hi @dave_tim, Could you please reach out to the GoHighLevel team and ask them to share the exact webhook payload/data that is being sent from their end? Sometimes, the date displayed inside the GoHighLevel interface can differ from the actual raw data being sent in the webhook payload. Once we...
  13. Preeti Paryani

    Replied Can Chatflow options deactivate or not?

    Hi @Jayesh patel, Thank you for sharing the details with us. To better understand your query and workflow setup, could you please explain the exact use case you are trying to achieve with this workflow? Once we have a clearer understanding of the requirement, we will be able to guide you...
  14. Preeti Paryani

    Open Cloned Form sends customers to wrong Payment Page

    Hey @JSJSMB Norman, Thanks for sharing the email address. We checked both of your forms from our end, however on the Enrol button there is currently no redirect URL configured within either of the forms. Due to this, it is difficult for us to determine how the redirection is occurring and why...
  15. Preeti Paryani

    Replied Last user message variable in Pabbly chatflow

    Hi @roneysider, If you are trying to send the data from Pabbly Chatflow to Pabbly Connect using the API node within Flows, then currently it would not be possible to send the customer message that was received in the chat directly to Connect. The reason is that, as of now, there is no option...
  16. Preeti Paryani

    Replied Last user message variable in Pabbly chatflow

    Hey @roneysider, It seems there is a bit of confusion here. Please note that to capture messages in the Pabbly Connect "Pabbly Chatflow: New Message Received" trigger, you do not need to create a flow inside Pabbly Chatflow. This webhook trigger simply needs to be configured inside the "API &...
  17. Preeti Paryani

    Replied Last user message variable in Pabbly chatflow

    Hey @roneysider, Thanks for clarifying your use case. Yes, this is possible. You can set up your Pabbly Connect workflow using the "Pabbly Chatflow: New Message Received" trigger. As soon as a new message is received in Pabbly Chatflow, the trigger will capture the message details along with...
  18. Preeti Paryani

    Replied Flow is not Connecting, showing Cross sign

    Hi, Without providing account access, it would not be possible for users to view these details directly. However, please note that team member access in Pabbly Chatflow works separately for each WhatsApp number. So, if you add a particular client as a team member for a specific number, they...
  19. Preeti Paryani

    Replied Flow is not Connecting, showing Cross sign

    Hi, Regarding your first question, could you please clarify what you mean by temporarily setting up the WhatsApp Cloud API? Even while using a test number, Meta may still require a payment method to be added, as WhatsApp API/template message usage is billed directly by Meta based on their...
  20. Preeti Paryani

    Replied Flow is not Connecting, showing Cross sign

    Hi, Yes, the recommended and safest approach is to use the client’s own payment card in their Meta payment settings. This way, Meta directly charges the client based on their WhatsApp API usage, and you do not have to manage billing for multiple client accounts manually. For...
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