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  1. ArshilAhmad

    want to change knowledge source file for ai asistant

    Hi @LCRPAY, You can click on the three dots in your Knowledge Sources and delete the files you no longer need. Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  2. ArshilAhmad

    Amazon SES as SMTP Server - How?

    Thank you for the update. We are glad the issue is resolved now. Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  3. ArshilAhmad

    Getting error while sending message

    The error you are receiving is related to your payment method. Please note that in order to send templates, you must have a valid payment method added along with your tax details. When you log in to business.facebook.com, you should also be able to see a warning under the concerned portfolio...
  4. ArshilAhmad

    How much time it will take to get the template approved? It is showing in pending status.

    Could you please share a screenshot of your WhatsApp Cloud API dashboard along with one of the Message Templates sections showing the specific template and its current status? This will help us better understand the issue and assist you accordingly. Thanks & Regards, Arshil Ahmad Customer...
  5. ArshilAhmad

    How to Send Email Using Pabbly Email Marketing Custom API Request in Pabbly Connect Wokflow

    Hi @abhijeetprakash, We assume you are looking to execute this endpoint. If so, you can execute the endpoint in the following manner. https://connect.pabbly.com/workflow/share/C0NYalcAAWIASlI4B1gDJFhMAgYHXQE5VE0IGgYJAHhSH1IHURBfNQlFWHoAQ1IzUxpXPQ9TV2wIHFFVUwVVJgMaBioGBQd9UB0FNg1IXW4LVVhwVzY#...
  6. ArshilAhmad

    Email Template Personalization Not Working While Sending Single Emails Using Pabbly Connect Workflow

    Hi @abhijeetprakash, Could you please share the Workflow URL where you have this concern? Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  7. ArshilAhmad

    WhatsApp Message Sending Failed – Need Assistance

    The error you are receiving is related to your payment method. Please note that in order to send templates, you must have a valid payment method added along with your tax details. When you log in to business.facebook.com, you should also be able to see a warning under the concerned portfolio...
  8. ArshilAhmad

    The system has been “processing” the list of emails to be verified for 3 days.

    Please share the email list you are trying to upload at the given email address so our team can check the format of the file. Email: [email protected]
  9. ArshilAhmad

    Autoresponder not sending Payment Received email

    We are glad the issue is now resolved. Thank you for sharing the update and the steps that fixed it—this will help us assist other users who encounter the same issue in the future. Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  10. ArshilAhmad

    Autoresponder not sending Payment Received email

    Thank you for sharing this information. Could you please confirm whether you are receiving the payment-related emails on these three addresses? This will help us pinpoint the issue.
  11. ArshilAhmad

    Autoresponder not sending Payment Received email

    Thank you for sharing this information, but that part is already clear. You must have connected this Email Parser to an email address (inbox) whose emails are being forwarded to the Email Parser in Pabbly Connect. We would like to confirm whether you are receiving the 'Payment Recd' emails for...
  12. ArshilAhmad

    Autoresponder not sending Payment Received email

    Thank you for making the test submissions and providing a detailed explanation. It helps a lot. Could you please confirm whether you receive the 'Payment Recd' emails for 05-22 How to Handle Anxiety on your email address (in your inbox)? If yes, could you please share a screenshot of the same...
  13. ArshilAhmad

    Autoresponder not sending Payment Received email

    The last submission for this form (the one where you are encountering the issue) was made on September 1st. In Pabbly Connect, we keep task history for 15 days, so we are unable to determine whether that submission triggered the workflow. Could you please make another submission and let us know...
  14. ArshilAhmad

    can we buy and add 10000 credits with Rs.1581/mo plan with free plan

    Hi @Jayesh patel, Currently, we don’t have a monthly plan in Pabbly Chatflow that offers 10,000 credits per month. However, we do have a monthly plan that offers unlimited credits. https://www.pabbly.com/chatflow/inr/#pricing Alternatively, you can purchase the Pabbly Plus PRO monthly plan...
  15. ArshilAhmad

    Flow Not Triggering – Need Support for Vedanshi Flow

    At the 26-second mark of your video, you selected the 'Connect a WhatsApp SMB account' option. Instead, you need to select the 'Create a WhatsApp Business account' option, create a WhatsApp Business account, and then follow the steps provided in the video shared below:
  16. ArshilAhmad

    Tasks Exhausted on My Pabbly Plan

    These are your currently active plans and the corresponding tasks included with each plan. When combined, they total 200,000 tasks per month. For yearly plans, the task count resets on the 1st of every month...
  17. ArshilAhmad

    Flow Not Triggering – Need Support for Vedanshi Flow

    The video you shared shows only a single page; it doesn’t display the steps you took.
  18. ArshilAhmad

    Tasks Exhausted on My Pabbly Plan

    Hi @ABHINAV SAXENA, The Ultimate One-Time Plan provides you with 10,000 tasks per month for life. It does not provide unlimited tasks. The task count for this plan resets on the 1st of every month. We have recently launched a yearly plan that provides you with unlimited tasks per month. The...
  19. ArshilAhmad

    404 error

    Thank you for the update. We are glad its working now.
  20. ArshilAhmad

    404 error

    Please establish a new connection with your Freshdesk account by following the steps shown in the video below and see if that resolves the issue. Kindly record your screen throughout the process, and if the issue persists, share the video in this thread.
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