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    Click on the "Ask a Question" button and select the application for which you would like to ask questions.

    We have 5 different products namely - Pabbly Connect, Pabbly Subscription Billing, Pabbly Email Marketing, Pabbly Form Builder, Pabbly Email Verification.

    The turnaround time is 24 hrs (Business Hours - 10.00 AM to 6.00 PM IST, Except Saturday and Sunday). So your kind patience will be highly appreciated!

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  • Please note that the team will not be available on 7th September 2024, due to a public holiday in India.

    During this period, support assistance may experience some delays.

Search results

  1. S

    Subject: Request for Assistance with Google Drive and ChatGPT Automation

    Hello @Mehdi After reviewing your use case, we can confirm that it's possible through Pabbly Connect. To achieve this, you'll need to create a Multi-Step Workflow: Trigger: Start by connecting the trigger application as Google Docs and set the trigger event to "New Document." Action : Add an...
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    PIX payment gateway for brazilian users

    Hello @rodrigo Pabbly Subscriptions offers an open, integrated payment API that allows you to seamlessly integrate any payment gateway of your choice. You can integrate additional payment gateways through custom integration in the settings option. Please refer to the attached document for more...
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    PIX payment gateway for brazilian users

    Hello @rodrigo Thank you for your feedback. We will forward it as a feature request if we receive multiple similar requests, we will consider adding these feature. Your input is much appreciated.
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    More options after add a subscription manually

    Hello @rodrigo Thank you for your feedback. We will forward it as a feature request if we receive multiple similar requests, we will consider adding these feature. Your input is much appreciated.
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    Affiliate Sale Refunds...

    Hello @Get Notissed Media In Pabbly Subscription Billing, under the Affiliate Module, if an affiliate generates a sale and the customer later requests a refund, the system automatically voids the commission. The commission for the refunded sale will be fully canceled and will not be included in...
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    Pabbly Subscription Dates

    Hello @yurika To clarify how the dates in the subscription object of Pabbly subscription Billing, align with the events you mentioned: Initial Registration (date1): This corresponds to the Created_at date. It reflects when the subscription was initially created, regardless of whether it starts...
  7. S

    Pabbly Subscription Dates

    Hello @yurika Please allow us some time to investigate this matter. We’ll update you as soon as possible.
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    My account has not been upgraded even after making the payment. Please help.

    Hello @Aakash affiliateclass Our team is already working on this matter and has been in contact with you through ticket #87081. They are reviewing the details and will resolve the issue as quickly as possible. We appreciate your patience and thank you for being a valued customer. If you have...
  9. S

    Urgent Request for Complete Translation and Internationalization of Pabbly Subscription Billing

    Hello @JohnMcLane Thank you for your detailed feedback. We will forward your request to our development team as a feature request. Should we receive similar feedback from other users, we will prioritize these enhancements. Regarding your concern about the invoice due date format, you can...
  10. S

    Moving Pabbly Folder Order

    Hello @JasonTell7 Currently, it is not possible to drag and drop folders to reorder them in Pabbly Connect. For now, we kindly request that you submit this as a Core Feature Request in our roadmap. If we receive multiple requests for this feature from our users, we will consider its inclusion...
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    On the dashboard please add PLAN in addition to the product.

    Hello @sass Thank you for your feedback. We will forward it as a feature request if we receive multiple similar requests, we will consider adding these feature. Your input is much appreciated.
  12. S

    Using Tracking Codes in Pabbly Subscription Billing

    Pabbly Subscription Billing provides a "Tracking Code" feature that allows you to integrate tracking pixels such as Facebook Pixel and Google Analytics into your subscription pages. This feature is essential for effectively monitoring total sales and user interactions on both the Checkout Page...
  13. S

    Pabbly Subscription Life Cycle

    Hello @deepakkumarlakhara We have responded to your query in ticket #83151, which was raised through [email protected]. Kindly review the response at your convenience. If you have any further questions or concerns, please do not hesitate to reach out. We are here to assist you.
  14. S

    Affiliate request from Customer not working

    Hello @visualmusicdesign Upon checking, we found that the "Allow customers to send affiliate requests" option is currently "Disabled" in your Pabbly Subscription billing account. This is why neither you nor your customers can access the button. To resolve this, please enable the option in your...
  15. S

    evergreen

    Hello @ramvidal Could you please elaborate on your concern? This will help us understand the issue and provide you with an appropriate resolution.
  16. S

    Can we change the issuer to someone else

    Hello @zaidi Currently, in Pabbly Subscription Billing, you can't change who issues the invoice dynamically. But you can set up different invoice details for each product or payment gateway. This means the issuer information on the invoice will depend on the specific product or payment method...
  17. S

    Ability to Edit Invoices After They're Created (& Subscriptions If Possible!)

    Hello @kid-inspired Thank you for your feedback. We will forward it as a feature request if we receive multiple similar requests, we will consider adding these feature. Your input is much appreciated.
  18. S

    Can we change the issuer to someone else

    Hello @zaidi In Pabbly Subscription Billing, you can customize the issuer/merchant name on the invoice under Invoice customization in the Invoice Settings option. The changes will reflect in the future invoices that are generated after customization. Please refer to the document below to learn...
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    How to Delete Card Details of a Customer in Pabbly Subscription Billing

    How to Delete Card Details of a Customer in Pabbly Subscription Billing Deleting card details of a customer in Pabbly Subscription Billing is a straightforward process. Follow these steps to ensure that the card details are removed securely: Navigate to Customers Section in Pabbly Subscription...
  20. S

    Cannot edit the Pabbly subscription invoice because Pabbly has Restricted to force payment

    Hello @RayMizzi We have already replied to your query on this thread: https://forum.pabbly.com/threads/not-able-to-edit-invoices-in-pabbly-subscription.22431/
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