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Search results

  1. V

    Constant Contact Lists not showing to add contact to in settings

    Constant Contact is connected but the lists field is blank and refreshing does not show lists so no emails will be triggered. Is there any known issues or reason why the list would be blank? https://marketing.dubb.com/v/t8oWtR
  2. V

    Empty dunning invoice id

    The system is sending a dunning invoice to my email and a client for a recurring PAyPal subscription but invoice has no number, unable to pay or load invoice from the link and the internal system is not showing this months invoice and no missing payment being seen in PayPal. I have noticed that...
  3. V

    Send email notifications from custom domain

    Update please.
  4. V

    Editing links in email to whitelabel

    Was this fixed?
  5. V

    Offering 100% coupon

    Update please a coupon to offer item for free is BASIC stuff here, can we get an update?
  6. V

    Client Unable to delete credit card, system not switching existing subscriptions to new card when added, system failing invoice when gateway connected

    Got it to charge fine manually still need this address with concerns above as well would like to know why your system adds same card in the system 2 or 3 times, very confusing for me and client: https://marketing.dubb.com/v/I8xOgz
  7. V

    Client Unable to delete credit card, system not switching existing subscriptions to new card when added, system failing invoice when gateway connected

    Another client another issue this morning now my clients are getting Testing emails from random people from your system and are starting to complain, this needs to be fixed now! There is a Gateway in there for Stripe, I need that applied to all existing Stripe subscriptions I do not know what...
  8. V

    Client Unable to delete credit card, system not switching existing subscriptions to new card when added, system failing invoice when gateway connected

    I have no idea what you are talking about it was and is using Stripe so please clarify.
  9. V

    Client Unable to delete credit card, system not switching existing subscriptions to new card when added, system failing invoice when gateway connected

    OK wait just checked and this is not fixed there is same error so not sure what was done on your end to think it was fixed, but no change on mine. https://marketing.dubb.com/v/4FFbzh
  10. V

    Client Unable to delete credit card, system not switching existing subscriptions to new card when added, system failing invoice when gateway connected

    OK as usual what was "fixed" a bug a setting? Anything I can do on my end?
  11. V

    Credit Card Fields On the Checkout Page

    Actually seeing other sites going away from popout to in page design using "Stripe Elements for a secure and elegant solution as well as reducing the number of pages and clicks for the buyer." See here: https://stripe.com/payments/elements So not sure if that was the easy implementation vs...
  12. V

    Client Unable to delete credit card, system not switching existing subscriptions to new card when added, system failing invoice when gateway connected

    Client keeps getting dunning emails another one today as this is now going over a week that this has been there. Why am I continually getting payments via the gateway and this subscription is throwing errors? I need it fixed or some acknowledgement that it is being worked!
  13. V

    Credit Card Fields On the Checkout Page

    I literally use 30 services that use Stripe integration and none of them use a popup so not sure why that is safer other than clients being confused and not buying or being blocked by a popup blocker again so they do not pay. What by chance is safer about a popup, just seems like a design...
  14. V

    Email notification system

    Third time this has been "deleted" and blank but everything I have already setup for most items is working fine as you see in the video. I saw this was blank but didn't want the system to "do anything" because I have live payment now and everything working fine other than what I mentioned above...
  15. V

    Credit Card Fields On the Checkout Page

    I thought there was something wrong but they said now in a popup only so would like to know the same thing as not sure why this was removed. Clients who used the system before are getting confused.
  16. V

    Client Unable to delete credit card, system not switching existing subscriptions to new card when added, system failing invoice when gateway connected

    Thanks for answering the first part of the question and editing that bug, was able to delete the cards. However rest of issue not fixed, please rewatch second video. I went through the upgrade assigned the new card, and still getting gateway not found despite it being active and other new...
  17. V

    Offering 100% coupon

    Any plan or status update to allow access for free which again seems pretty standard.
  18. V

    Email notification system

    Ping for no reply from support on above question.
  19. V

    Editing links in email to whitelabel

    Hello??
  20. V

    Send email notifications from custom domain

    Status still seeing non generic email being used or whitelabel option.
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