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Search results

  1. N

    Why is coupon code invalid in frontend?

    Thank you @Preeti Paryani , it solved the problem if I extended the expiry date beyond the free trial period.
  2. N

    Why is coupon code invalid in frontend?

    Hi @Preeti Paryani I hope things are going OK with the tech team. It has now been two weeks, and this is essentially a question of why it does not work when I create coupon codes using the API. I hope the tech team will soon have time to look at this. Thanks!
  3. N

    Why is coupon code invalid in frontend?

    Hi @Preeti Paryani any updates on this?
  4. N

    Why is coupon code invalid in frontend?

    Thank you @Preeti Paryani I look forward to hearing form you on this.
  5. N

    Why is coupon code invalid in frontend?

    Thanks, You have my permission to log into my Pabbly Subscription Billing account, and edit. Here is the registered email address associated with it: [email protected] Everytime this form is submitted a new code is generated: https://tradeworks.io/redeem-coupon-code/ So the codes a new upon...
  6. N

    Why is coupon code invalid in frontend?

    Hi @Preeti Paryani, The problem is not a blank space issue, unfortunately. You can use any valid email and test it here: https://tradeworks.io/redeem-coupon-code/ The email address associated is contact [at] flauwer.com Thanks!
  7. N

    Why is coupon code invalid in frontend?

    Hi team, Why is coupon code invalid in frontend? In the backend it is "Active". Please, see attachments. Thanks!
  8. N

    product

    Great thanks @Preeti Paryani !
  9. N

    product

    Hi team, Where do I find the product ID for creating coupon codes using API. Please, see attached. Best regards,
  10. N

    link.com

    Thank you @Preeti Paryani I found it.
  11. N

    link.com

    Hi, I am using the "Credit Card" in the payment gateway. When a user is adding credit card details, an optional pop-up offers to sign up with "Link.com". This is very confusing for some people. How do I avoid my leads from getting distracted/offered to sign up with Link.com?
  12. N

    New paypal vendor added - what should client do?

    Thank you @MukeshR
  13. N

    New paypal vendor added - what should client do?

    Hi there, So, I've changed from one PayPal account to another. Is there a way the current clients can move from the old Paypal account to the new one. Here I am not talking about the client's PayPal account, it is our corporate PayPal account that has changed. Best, Thomas
  14. N

    Coupons and free trial - how influence each other

    Thank you Mukesh, You write: "...you'll need to manually upgrade the customer to a paid plan and collect payment" => This could be handled by the user logging into the client portal and choosing a plan and adding payment method, right? If that's correct, my only problem would be: How could I...
  15. N

    Coupons and free trial - how influence each other

    Thank you. I really don't understand how I can achieve a true free trial without users having to register their payment info. Any advise on that?
  16. N

    Coupons and free trial - how influence each other

    Hi there, I have a SaaS with a 14 day free trial period. I am thinking to do the following for the people who is "subscription_create" but did not pass "subscription_activate" because they did not fill out payment info : Wait 10 min, and then if they still haven't completed the sign up, I...
  17. N

    How create a free plan

    Hi Vipin, Can this option be used to: - create the above subscription using API - afterward (following a free trial period) request the user to go to the client portal and choose a paid plan The purpose: To let lead sign up without requesting payment method and only when they are happy to use...
  18. N

    Webhook Sending Guide

    Thank you Satyabala and team.
  19. N

    Why only "credit_create" and no other webhooks? Makes it really hard to use PSB

    Thank you Mukesh, I have 1-3 questions here on the forum, can I expect we can cover all in one call, or should I book multiple calls? Best regards, Thomas
  20. N

    Why only "credit_create" and no other webhooks? Makes it really hard to use PSB

    Hi there, In the case of upgrading and downgrading from the customer portal, I have adjusted my webhook processing so: 1) subscription_activate is good for new signups and for upgrade/downgrade during trial. 2) After the trial is over, subscription_upgrade/subscription_should work. However...
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