New paypal vendor added - what should client do?

[nitten]

Hi there,
So, I've changed from one PayPal account to another.
Is there a way the current clients can move from the old Paypal account to the new one.
Here I am not talking about the client's PayPal account, it is our corporate PayPal account that has changed.

Best,
Thomas

 

[MukeshR]

Hello @nitten ,

To change from one PayPal account to another and migrate existing customer data, you need to contact PayPal support. Request the transfer of account details, including subscription details and customer information, from the previous PayPal account to the new one. Once PayPal support has successfully transferred and updated these details into your new account, you can then update the credentials of the new PayPal account inside your Pabbly Subscription Billing account. This will allow you to collect payments in the new PayPal account.

 

[nitten]

Thank you @MukeshR