🟥 [SOLVED]: Pabbly requests Blocked by Cloudflare

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Karek Rami

Member
Hey guys, I'm trying to save my e-commerce orders to AIRTABLE the process in pabbly connect is:

WC Order Created ==► Order Details saved on AIRTABLE sheet ==► Delay for 24h ==► pabbly will check order status if completed ==► update the order status in Airtable from hold to complete (last two steps only for manual payments)


my issues is my website contain a security plugins and I think it's blocked the pabbly bot in the (Order Retrive) trigger I got an error in the request I think it's saying like the bot was blocked by Cloudflare or something like that here's my page source of the response:


HTML:
<!DOCTYPE HTML>
<html lang="en-US">
   <head>
      <meta charset="UTF-8" />
      <meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
      <meta http-equiv="X-UA-Compatible" content="IE=Edge,chrome=1" />
      <meta name="robots" content="noindex, nofollow" />
      <meta name="viewport" content="width=device-width,initial-scale=1" />
      <title>Just a moment...</title>
      <style type="text/css">    html, body {width: 100%; height: 100%; margin: 0; padding: 0;}    body {background-color: #ffffff; color: #000000; font-family:-apple-system, system-ui, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, "Helvetica Neue",Arial, sans-serif; font-size: 16px; line-height: 1.7em;-webkit-font-smoothing: antialiased;}    h1 { text-align: center; font-weight:700; margin: 16px 0; font-size: 32px; color:#000000; line-height: 1.25;}    p {font-size: 20px; font-weight: 400; margin: 8px 0;}    p, .attribution, {text-align: center;}    #spinner {margin: 0 auto 30px auto; display: block;}    .attribution {margin-top: 32px;}    @keyframes fader     { 0% {opacity: 0.2;} 50% {opacity: 1.0;} 100% {opacity: 0.2;} }    @-webkit-keyframes fader { 0% {opacity: 0.2;} 50% {opacity: 1.0;} 100% {opacity: 0.2;} }    #cf-bubbles > .bubbles { animation: fader 1.6s infinite;}    #cf-bubbles > .bubbles:nth-child(2) { animation-delay: .2s;}    #cf-bubbles > .bubbles:nth-child(3) { animation-delay: .4s;}  
                  <script type="text/javascript">      //<![CDATA[      (function(){          var a = document.getElementById('cf-content');          a.style.display = 'block';          var isIE = /(MSIE|Trident\/|Edge\/)/i.test(window.navigator.userAgent);          var trkjs = isIE ? new Image() : document.createElement('img');          trkjs.setAttribute("src", "/cdn-cgi/images/trace/jschal/js/transparent.gif?ray=6395e49e7b11ed3b");          trkjs.id = "trk_jschal_js";          trkjs.setAttribute("alt", "");          document.body.appendChild(trkjs);          var cpo=document.createElement('script');          cpo.type='text/javascript';          cpo.src="/cdn-cgi/challenge-platform/h/g/orchestrate/jsch/v1";          document.getElementsByTagName('head')[0].appendChild(cpo);        }());      //]]>    </script>    
                  <div id="trk_jschal_nojs" style="background-image:url('/cdn-cgi/images/trace/jschal/nojs/transparent.gif?ray=6395e49e7b11ed3b')"> </div>
               </div>
               <div class="attribution">            DDoS protection by <a rel="noopener noreferrer" href="https://www.cloudflare.com/5xx-error-landing/" target="_blank">Cloudflare</a>            <br />            <span class="ray_id">Ray ID: <code>63952b11ed3b</code></span>          </div>
            </td>
         </tr>
      </table>
   </body>
</html>


My question how can I fix this issue and how can I know the Pabbly IP or bot, crawler to add it to my whitelist in the firewall? Thanks in advance. 🙏
 

Pabbly

Administrator
Staff member
Hey guys, I'm trying to save my e-commerce orders to AIRTABLE the process in pabbly connect is:

WC Order Created ==► Order Details saved on AIRTABLE sheet ==► Delay for 24h ==► pabbly will check order status if completed ==► update the order status in Airtable from hold to complete (last two steps only for manual payments)


my issues is my website contain a security plugins and I think it's blocked the pabbly bot in the (Order Retrive) trigger I got an error in the request I think it's saying like the bot was blocked by Cloudflare or something like that here's my page source of the response:


HTML:
<!DOCTYPE HTML>
<html lang="en-US">
   <head>
      <meta charset="UTF-8" />
      <meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
      <meta http-equiv="X-UA-Compatible" content="IE=Edge,chrome=1" />
      <meta name="robots" content="noindex, nofollow" />
      <meta name="viewport" content="width=device-width,initial-scale=1" />
      <title>Just a moment...</title>
      <style type="text/css">    html, body {width: 100%; height: 100%; margin: 0; padding: 0;}    body {background-color: #ffffff; color: #000000; font-family:-apple-system, system-ui, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, "Helvetica Neue",Arial, sans-serif; font-size: 16px; line-height: 1.7em;-webkit-font-smoothing: antialiased;}    h1 { text-align: center; font-weight:700; margin: 16px 0; font-size: 32px; color:#000000; line-height: 1.25;}    p {font-size: 20px; font-weight: 400; margin: 8px 0;}    p, .attribution, {text-align: center;}    #spinner {margin: 0 auto 30px auto; display: block;}    .attribution {margin-top: 32px;}    @keyframes fader     { 0% {opacity: 0.2;} 50% {opacity: 1.0;} 100% {opacity: 0.2;} }    @-webkit-keyframes fader { 0% {opacity: 0.2;} 50% {opacity: 1.0;} 100% {opacity: 0.2;} }    #cf-bubbles > .bubbles { animation: fader 1.6s infinite;}    #cf-bubbles > .bubbles:nth-child(2) { animation-delay: .2s;}    #cf-bubbles > .bubbles:nth-child(3) { animation-delay: .4s;} 
                  <script type="text/javascript">      //<![CDATA[      (function(){          var a = document.getElementById('cf-content');          a.style.display = 'block';          var isIE = /(MSIE|Trident\/|Edge\/)/i.test(window.navigator.userAgent);          var trkjs = isIE ? new Image() : document.createElement('img');          trkjs.setAttribute("src", "/cdn-cgi/images/trace/jschal/js/transparent.gif?ray=6395e49e7b11ed3b");          trkjs.id = "trk_jschal_js";          trkjs.setAttribute("alt", "");          document.body.appendChild(trkjs);          var cpo=document.createElement('script');          cpo.type='text/javascript';          cpo.src="/cdn-cgi/challenge-platform/h/g/orchestrate/jsch/v1";          document.getElementsByTagName('head')[0].appendChild(cpo);        }());      //]]>    </script>   
                  <div id="trk_jschal_nojs" style="background-image:url('/cdn-cgi/images/trace/jschal/nojs/transparent.gif?ray=6395e49e7b11ed3b')"> </div>
               </div>
               <div class="attribution">            DDoS protection by <a rel="noopener noreferrer" href="https://www.cloudflare.com/5xx-error-landing/" target="_blank">Cloudflare</a>            <br />            <span class="ray_id">Ray ID: <code>63952b11ed3b</code></span>          </div>
            </td>
         </tr>
      </table>
   </body>
</html>


My question how can I fix this issue and how can I know the Pabbly IP or bot, crawler to add it to my whitelist in the firewall? Thanks in advance. 🙏
We're looking over it and are in touch with the Cloudflare team regarding the same.

Will keep you posted with the updates!
 

Karek Rami

Member
We're looking over it and are in touch with the Cloudflare team regarding the same.

Will keep you posted with the updates!
Hello Pabbly team, thank you for your reply, for now I use a temporary solution and the problem solved by adding the Pabbly servers (AWS ASN) to the whitelist of cloudflare account and make firewall to bypass the blocking for pabbly...


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to save time, here's the Expression rules:
Code:
(http.host eq "*.ec2-44-224-102-169.us-west-2.compute.amazonaws.com/*") or (http.host eq "*.pcmailhook.com/*") or (http.host eq "*.connect.pabbly.com/*") or (ip.src eq 44.224.102.169) or (ip.geoip.asnum eq 16509)


xbbeYDX.png

Finally, it's working now when i made requests to my woocommerce. Thank you.
 
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