(#131042) Message failed to send because there were one or more errors related to your payment method.

[vivek@u]

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Hi,

We are trying to send Template Message to contact from Pabbly Chatflow, we have approved template from meta, payment method also added and correct.

Still getting issue: (#131042) Message failed to send because there were one or more errors related to your payment method.

We also have credits available.

 

[ArshilAhmad]

Hi @vivek@u,

The message is coming from Meta's end. The error you are receiving is related to your payment method. Please note that in order to send templates, you must have a valid payment method added along with your tax details.

When you log in to business.facebook.com, you should also be able to see a warning under the concerned portfolio where your specific number is included. This corresponds to the error message shown below:

Failed due to Meta policy.
(#131042) Message failed to send because there were one or more errors related to your payment method.

Messaging errors in Pabbly Chatflow & what they mean!

Disclaimer: The majority of these errors occur due to your violation of Meta's policies. Kindly follow these rules for a seamless experience with Pabbly Chatflow

docs.pabbly.com

WhatsApp Business -tilin laskutus | Metan ohje- ja tukikeskus yrityksille

Katso, miten sinulta veloitetaan maksuja viestipohjaisen hinnoittelun perusteella.

www.facebook.com

Kindly update your payment method and tax details to resolve this issue.

Luottokortin lisääminen WhatsApp Business -alustan tilille | Metan ohje- ja tukikeskus yrityksille

Kerromme näissä vaiheittaisissa ohjeissa, miten voit lisätä luottokortin WhatsApp Business -alustan tilillesi.

www.facebook.com

Also, make sure to add a GST number to your WhatsApp Business Platform, as a valid GST number is required to use the WhatsApp Business Platform for businesses operating in India.

Please check out the video shared below to understand how you can add a payment method and GST details to your WhatsApp Business account.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
Pabbly.com
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