360 dialog API issue

[nirvana306]

Hi Team,
I have created new API for 360 dialog, in all my workflows i have used 360 dialog on premise.
But the new API & weblink is showing following error.
webhook url is https://waba-v2.360dialog.io
The new API is on cloud.
When i select 260dialog on cloud for sending template message, not able to send message.
getting following error.
Kindly help me asap.

 

[Preeti Paryani]

Hello @nirvana306,

Could you please provide us with the Workflow URL where you are facing this issue? This will help us investigate the problem more effectively and assist you accordingly.

Please be aware that to assist you effectively, we may need to access your Pabbly Connect account. If you're comfortable with this, please grant us permission by stating in your next reply:

"You have my permission to log into my Pabbly Connect account and edit the workflow, if required. Here is the registered email address associated with it."

Looking forward to assisting you further.

 

[nirvana306]

link to the workflow

Pabbly

connect.pabbly.com

You have my permission to log into my Pabbly Connect account and edit the workflow, if required. Here is the registered email address associated with it.

 

[Preeti Paryani]

Hello @nirvana306,

We have made some slight changes to the 360 Dialog (Cloud): Send Template Message action( turned off all the map buttons and changed the language code from en_US to en) and the action now seems to be working fine.

 

[nirvana306]

Thanks a lot, issue resolved.

 

[Preeti Paryani]

Hello @nirvana306,

As your issue has been resolved, we’d appreciate it if you could share quick feedback on the support received - https://forms.gle/GAjS4wdPYKuhnEYV9

Thank you for your time.