WhatsApp Cloud API Error - Object with id does not exist

Your Workflow URL
https://connect.pabbly.com/v2/app/workflow/mapping/IjU3NjYwNTY1MDYzNjA0MzI1MjZmNTUzMzUxMzAi_pc
Your Task History ID
NA
Consent to Access & Modify
I authorize Pabbly Support to log in to my account and make changes to the specified workflow for troubleshooting.
Hi team @Preeti Paryani @ArshilAhmad

I recently changed my WABA account so i updated the connection details

I am getting this error in Pabbly WhatsApp API, when i try to send a approved template message:

Unsupported post request. Object with ID '{{phone_no_id}}' does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at https://developers.facebook.com/docs/graph-api

I checked the permanent access token and it has all the required permissions

I did a lot of research, re-registered the number etc but still getting same error

Also i am able to send template messages from my provider, so there is no problem in WABA config and account is approved, registered and active

Please help me fix this issue.

1768416050238.png
 
Top