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360 Dialog Template Message Submission - SOMETHING WENT WRONG

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digitaldivi

Member
Hi,
I tried to submit a template message to Facebook via 360Dialog
I tried for simple text & also Media & Interactive, both are failing in my case.
I made a 2 min screen recording on it.
Here is the link:
https://nimb.ws/AprXUv

Can anyone guide me, where am I going wrong?
Why the error 'something went wrong' is coming.

Thanks alot for your guidance.

Regards
Krishna M
 

Pabbly

Administrator
Staff member
Hi,
I tried to submit a template message to Facebook via 360Dialog
I tried for simple text & also Media & Interactive, both are failing in my case.
I made a 2 min screen recording on it.
Here is the link:
https://nimb.ws/AprXUv

Can anyone guide me, where am I going wrong?
Why the error 'something went wrong' is coming.

Thanks alot for your guidance.

Regards
Krishna M
Contact the 360Dialog team. They should be able to help you out for this -

1641463078886.png
 

Fagun Shah

Well-known member

I have this type of issues previously,

These are the things that helpedme,

1. Do not use variable {{1}} in header or footer part.
2. Give incremental variable name like {{1}}, {{2}}...
3. If both of the above does not work then try changing name of template.

If none of the above works then contact 360dialog team, bcoz Pabbly Connect has nothing to do with this.
 

digitaldivi

Member

I have this type of issues previously,

These are the things that helpedme,

1. Do not use variable {{1}} in header or footer part.
2. Give incremental variable name like {{1}}, {{2}}...
3. If both of the above does not work then try changing name of template.

If none of the above works then contact 360dialog team, bcoz Pabbly Connect has nothing to do with this.
Thanks alot Shah ji!!

This helped me!

Now, I submitted a template for approval!!
 
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