A recent task was not executed due to following error

[mikec29526]

Is there a way to not get the a recent task was not executed due to following error in the following situation:

I have a workflow where sometimes the description field will not contain a phone number
The use case here is that they are doing appointment reminders, but sometimes they don't put in a phone number as there is no appointment reminder needed for that customer. So they might just put notes in the Google calendar description field (where they put the phone number first, sometimes).
So when there is no phone number, the extract phone number step fails. Since this is normal, is there a way to avoid getting email notifications on this, since this is going to happen quite a bit?

 

[Supreme]

Hey @mikec29526

You can use the filter action step before it is processed to the Format Phone number fields, so in that way, if there is no phone number it will not process the workflow further.

Place this before your Twilio action step -

 

[mikec29526]

Hi,

Your solution works when it is empty. Can you give me an idea how to skip trying to send the text if there are notes in the description instead of a phone number?

An example is this task history:
IjU3NjAwNTY5MDYzNDA0MzQ1MjZlNTUzYzUxMzA1MTYyNTQzOSI_3D_pc

The following was put in the decription instead of a phone number:
she works m-w 7am-6pm. can only come on thursdays

Do you think I could do a filter, only if the description is greater than 1111111111 ?
Then any phone number would be greater than that. Wonder what your thought is on that?

 

[Supreme]

Do you think I could do a filter, only if the description is greater than 1111111111 ?

Yes, that should work for your filter condition at the 4th step, if there is a phone number and you want to process the automation for that.