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Account paused but free tasks do not match actual usage
- Thread starter heaton5747
- Start date
heaton5747
Member
Duplicated and started again and at first thought it was working but had an api issue and now it looks like it will do the same issue again
heaton5747
Member
P
Pabblymember11
Guest
Hey @heaton5747
Our technical team is still working on your concern. Please note that it might take a bit of time, most probably 6-7 days for the issue to be fixed permanently.
With that, we would also like to inform you that your Pabbly Connect account was not blocked in any manner, rather than specific workflow was paused which consumed a high volume of free tasks. This was done in order to ensure that your other workflows do not get affected in any way and work seamlessly.
Hope the above information helps, and we shall get back to you with the next update soon. Meanwhile, we have reset your account tasks limit.
Our technical team is still working on your concern. Please note that it might take a bit of time, most probably 6-7 days for the issue to be fixed permanently.
With that, we would also like to inform you that your Pabbly Connect account was not blocked in any manner, rather than specific workflow was paused which consumed a high volume of free tasks. This was done in order to ensure that your other workflows do not get affected in any way and work seamlessly.
Hope the above information helps, and we shall get back to you with the next update soon. Meanwhile, we have reset your account tasks limit.
Last edited by a moderator:
heaton5747
Member
Ok thanks for the response, looking forward to hearing from your tech team
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PabblyMember3
Guest
@heaton5747
Thank you for your patience.
We have made some changes at our end and also reset your entire tasks consumption today.
Going forward your data count should be calculated correctly. Please check and let us know if you face any further issues.
Thank you for your patience.
We have made some changes at our end and also reset your entire tasks consumption today.
Going forward your data count should be calculated correctly. Please check and let us know if you face any further issues.
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