• Instructions to Ask a Question

    For any assistance, please click the "Ask a Question" button and select the Pabbly product for which you require support.

    We offer seven comprehensive applications designed to help you efficiently manage and grow your business:

    Our support team endeavors to respond within 24 business hours (Monday to Friday, 10:00 AM to 6:00 PM IST). We appreciate your understanding and patience.

    🚀 Exclusive Lifetime Offers 🚀

    We invite you to take advantage of our special one-time payment plans, providing lifetime access to select applications:

    • 🔥 Pabbly Connect — Lifetime Access for $249View Offer
    • 🔥 Pabbly Subscription Billing — Lifetime Access for $249View Offer
    • 🔥 Pabbly Chatflow — Lifetime Access for $249View Offer

    Make a one-time investment and enjoy the advantages of robust business management tools for years to come.

Active Campaign - Tag Search Issue

Your Task History ID
IjU3NjUwNTZjMDYzMTA0MzY1MjY0NTUzZDUxM2Ei_pc
I have a pabbly setup that takes the input from my api and tries to search for the tag. This works most of the time, except for one tag. The tag is "Chore Routines". Any time this is the tag to search for, the Active campaign search tag doesn't include that tag. The URL sent to active campaign is:


But for any other tag I have, the URL actually includes the tag:


I dont' know why the tag isn't included when it's "chore routines", but the others it does. I would appreciate any help with this.
 

ArshilAhmad

Moderator
Staff member
I have taken a not of your concern. Please allow us some time to look into this issue. We will get back to you shortly.
 

ArshilAhmad

Moderator
Staff member
It seems like you have made some changes to your workflow. Could you please make another test submission with 'Chore Routines' as your tag?
 
So while waiting for you we ran some tests. And it turns out that for whatever reason, with the two automations we have running on FGFunnels, the key we are pulling is "CustomData ProductTag". But when testing it with both, when we switched it, pabbly didn't recognize the field as the same one and said it was missing the field. So we ended up just creating a clone of the pabbly, so we have one handling the freebie signup and one handling the normal signup. And that seemed to fix it.
 
Top