ActiveCampaign "Contact Added" Trigger Issues

[pmorana]

Your Workflow URL

https://connect.pabbly.com/v2/app/workflow/mapping/IjU3NjcwNTZkMDYzNzA0M2Q1MjZmNTUzZDUxM2Ei_pc

Your Task History ID

IjU3NjUwNTZhMDYzZjA0MzE1MjZiNTUzMTUxMzU1MTYyNTQzMDBmMzYi_pc

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I authorize Pabbly Support to log in to my account and make changes to the specified workflow for troubleshooting.

Hello, I'm new to Pabbly Connect, however I have everything set up and configured and I'm observing unexpected behavior. Despite the list selection in ActiveCampaign, the trigger is firing for all new contacts added to the system regardless of whether they are subscribed to a list. Subsequently subscribing the user to a list also causes the workflow to trigger. Please view the video to see the issue happening in real time. https://www.loom.com/share/a5f323a4984649d385c09bd6eb40aae0

 

[ArshilAhmad]

Hi @pmorana,

Please allow us some time to look into this issue where the workflow is being triggered for all new contacts instead of only when they are added to the selected list. We will get back to you with an update soon.

In the meantime, we have added a Filter as step 2 of your workflow, which should prevent the execution of the further steps. So even if your workflow is triggered for all contacts, the next steps will be executed only for the contacts added to List 3.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
Pabbly.com
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