ActiveCampaign error message

[tim2022]

Dear support,

I have an ActiveCampaign step, which gives an error message back:
Could not create SubscriberSeries
(Task ID: IjIwMjY4NjY4MSI_3D)

However, the strange thing is, on the ActiveCampaign end, the data did come through (and in this specific case the user was added to a automation) . So it all worked, but still the error message was received?

Could you look into this?

All the best,

Tim

 

[Pabblymember11]

Hey @tim2022-07-24

I have an ActiveCampaign step, which gives an error message back:
Could not create SubscriberSeries
(Task ID: IjIwMjY4NjY4MSI_3D)

However, the strange thing is, on the ActiveCampaign end, the data did come through (and in this specific case the user was added to a automation) . So it all worked, but still the error message was received?

Could you look into this?

To add a contact to an automation, you need to pass the contact Id which you can grab from the "Search Contact" action step.