Add NEW CHAT TRANSCRIPT to the Tawk.to options

[bradley4star]

Hi Pabbly Team!

Right now, you have 3 of the 4 options available for Tawk.to

Chat Start
Chat End
New Ticket

There is another option that you don't offer to connect to:

New Chat Transcript

Screenshots attached!

Please add this option asap and let me know! Thanks!!

 

[ArshilAhmad]

Hi @bradley4star,

If you want this trigger event to be added to the Tawk.to application, you can submit your request on our dedicated platform.

Connect: New Integration Request | Pabbly

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pabbly.featureos.app

In the meantime, you can try using Webhook by Pabbly as your trigger step and choose 'New Chat Transcript' as your event during the trigger step setup. This should help you achieve the desired use case.