affiliates data not being sent via webhooks

[botbuilders_tech]

I have set up a webhook to capture 'affiliate request' event within the settings.

But, when an affiliate signs up, I am not getting any affiliate details, like their name, contact details and so on.
I am just getting below details in my system.

Is this expected behavior?

I was expecting that the affiliate details like name and other info that I collect will be sent as part of the webhook response, but it isn't happening.

 

[Hrishabh.pabbly]

Hello @botbuilders_tech ,

Thank you for reaching out. We have checked your account and noticed that in your Affiliate Settings, the option “Allow your customers to be an affiliate” is currently turned off.

Because of this, your customers are unable to send affiliate requests, and therefore the webhook is not receiving any affiliate details like name, contact information, etc.

To resolve this issue, please turn on the “Allow your customers to be an affiliate” option in your affiliate settings. Once this is enabled, any new affiliate requests submitted by your customers will include all the relevant details in the webhook response.

Please try this and let us know if you need any further assistance.

 

[botbuilders_tech]

Thanks for looking into this.

I don't have any actual customers right but, and i don't want them to be automatically become an affiliate.

Users sign up through the Pabbly affiliate form. I want this info to be sent via webhook.

Should I still enable the option you mentioned?

 

[Hrishabh.pabbly]

Hello @botbuilders_tech ,

Apologies for the earlier misunderstanding.

We have added a new webhook of webhhok.site in your Pabbly subscription/billing account to test it. You can now try submitting an affiliate request, and the webhook will trigger.

We have tested this ourselves, and the webhook successfully received all the user details from the affiliate request. You can view the data here on Webhook.site:

View Webhook Data

Please try it on your end and confirm that it works as expected.

 

[botbuilders_tech]

Thank you.
it is working now.

 

[Hrishabh.pabbly]

Hello @botbuilders_tech ,

That’s great to hear!

We’d love to get your feedback on your experience. Please take a moment to share your thoughts here:

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Thank you for helping us improve!