Amazon Seller Central (Beta) Does not stay connected

[The Defender]

Your Task History ID

IjU3NjUwNTZhMDYzMTA0M2M1MjY1NTUzMDUxMzQi_pc

The Rant:
My relentless struggle against the ever-elusive Amazon Seller Central (Beta) token expiration while utilizing Pabbly has become a harrowing ordeal for me and many e-commerce entrepreneurs.

The ceaseless frustration brought on by the constant need to refresh and reauthenticate access permissions to simply manage their online orders is nothing short of a digital nightmare.

Each expired token feels like a dagger cutting the heart of efficiency and profitability, leaving me & other sellers vulnerable and on edge.

The gears of progress grind to a halt as precious time and resources are squandered in a futile cycle of renewal.

The Question:
So far not a single workflow has completed because the token expires before or after and order arrives.
- "code": "Unauthorized",
- "message": "Access to requested resource is denied.",
- "details": "The access token you provided has expired."

I know that it is in Beta, but can you please tell me, if having to reauthenticate the token every time an order arrives is the normal, or is it just me?

 

[ArshilAhmad]

Hi @The Defender,

We are unable to find any errors in the workflow you have shared. Could you please share the URL of the workflow in which you are encountering this issue?

 

[The Defender]

Msg: The possible reasons for the error might be associated with the expiry of the trigger app authentication token or missing permissions.

In order to resolve the error, we request you to re-authorize your trigger app in the workflow and then enable your workflow.

URL: https://connect.pabbly.com/workflow/mapping/IjU3NjUwNTZhMDYzMTA0M2M1MjY1NTUzMDUxMzQi_pc

 

[ArshilAhmad]

Based on the Workflow URL you have shared, we are unable to see any errors in the 'Amazon Seller Central (Beta)' trigger step response.

Please specify exactly where you are encountering the "Access to requested resource is denied" error.

 

[The Defender]

Yeah!, Im giving up on this, not enough documentation and whatever I do goes nowhere.

 

[ArshilAhmad]

Okay, do let us know if you need assistance with anything else.

 

[ldt2]

Does it still keep disconnecting for you? @The Defender

 

[pravinprabhu]

I Faced this issue as mentioned by @The Defender today.
Testing a Workflow where i get list of Orders from Amazon Seller.
I kept it overnight and next morning execution failed due to [{"code":"Unauthorized","message":"Access to requested resource is denied.","details":"The access token you provided has expired."}]

For Reference, Task History ID - IjU3NjUwNTZkMDYzMTA0MzM1MjY5NTUzZDUxMzM1MTYzNTQzMDBmMzMi_pc (Please note, this task is now showing success because after manual Re-authentication, it probably re-executed itself)

I then went to workflow, re-authenticated manually, then the exeuction was a success...

if this happens frequently, maybe i am better off directly using the SP-API instead of with pabbly....

 

[Preeti Paryani]

Hello @pravinprabhu

I wanted to inform you that the Amazon Seller Central (BETA) application is currently in testing mode.

We have escalated the issue to our technical team, and they will investigate it. We will keep you updated as soon as we have more information.

 

[pravinprabhu]

Hello @Preeti Paryani ,
Hope your Technical Team provides a solution on this as we are evaluating options to integrate with Amazon Seller and Pabbly seems to be a promising option...

 

[Preeti Paryani]

Hello @pravinprabhu

I have escalated your concern to our technical team and they're looking into it. I will provide you with the updates as I get some.