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API token expires

Chappo

Member
Hello, I have a workflow which takes form data and places it into a google spreadsheets. Then the new data added to the spreadsheet goes into my crm(API Connected) and create a client. I keep receiving a token expires message when the workflow tries to add data to the crm (crm token expires). I am able to fix this by going on to my crm and getting the new token manually however, im curious how can i set this up so i don't need to manually get a new token each time the workflow need to run?
 

Preeti Paryani

Well-known member
Staff member
Hello @Chappo,

Could you please provide us with the Workflow URL where you are facing this issue? This will help us investigate the problem more effectively and assist you accordingly.

AD_4nXdRvTCAAr7CPEBk-y9lNIaoN6D4EKElUq3qc34opEITT5nskrcducUkUcbaLG3ll3NNh0vwRsMqbLTtUEZ_yJmverD7R61lwFbAuvMR3eQZgrBTeFOugK4bqBvCMIcpAevFVirO
 

Chappo

Member
Is there some sort of way i can get the refresh token automatically using some sort of automation. Currently I need to click a link an mannually paste the code into my workflow and then everything runs fine. I'm just wondering if there is a way around this
 

Preeti Paryani

Well-known member
Staff member
Hello @Chappo,

Unfortunately, it’s not possible to automatically retrieve the refresh token through automation. The authorization step requires manual intervention as part of the OAuth protocol for security reasons.
 
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