Assistance Needed – Enquiry Form Redirecting to Blank Page

[MATRIXFREEDOM]

Your Task History ID

https://connect.pabbly.com/workflow/mapping/IjU3NjYwNTY5MDYzMDA0M2M1MjY0NTUzNzUxMzUi_pc

Hi Team,

We’ve noticed an issue with the enquiry form. When submitted, it redirects to a blank page instead of the expected confirmation or next step. This is happening at the following URL:


[Problematic URL]
https://connect.pabbly.com/workflow...os-v-web&agentID=55&pageName=ROS+Landing+Page


However, when tested on Pabbly, the status shows as successful.


Could you please review this and let us know if any corrections or adjustments are needed? You can test the form here:

Enquiry Form


Looking forward to your insights. Thanks in advance for your help!


Best regards,
Saurav

 

[Preeti Paryani]

Hello @MATRIXFREEDOM,

Please allow us some time to look into the issue and we will get back to as soon as we have any further updates.

 

[MATRIXFREEDOM]

@Preeti Paryani, Hi, just checking in—any updates? This is quite urgent as we are not receiving inquiries. Appreciate your prompt response. Thank you!

 

[ArshilAhmad]

Our technical team is actively working to resolve this issue. Please allow us some more time, and we will provide an update soon.

 

[Preeti Paryani]

Hello @MATRIXFREEDOM,

The issue has now been resolved. Please try testing it at your end and let us know how it goes.

 

[MATRIXFREEDOM]

Thank you @Preeti Paryani for the update! Could you please share what the issue was and how we can prevent it in the future? I appreciate your help.

 

[Preeti Paryani]

Hello @MATRIXFREEDOM,

The issue was due to a feature upgrade; however, our team has fixed it, and it should not occur in the future.