• Instructions to Ask a Question

    For any assistance, please click the "Ask a Question" button and select the Pabbly product for which you require support.

    We offer seven comprehensive applications designed to help you efficiently manage and grow your business:

    Our support team endeavors to respond within 24 business hours (Monday to Friday, 10:00 AM to 6:00 PM IST). We appreciate your understanding and patience.

    🚀 Exclusive Lifetime Offers 🚀

    We invite you to take advantage of our special one-time payment plans, providing lifetime access to select applications:

    • 🔥 Pabbly Connect — Lifetime Access for $249View Offer
    • 🔥 Pabbly Subscription Billing — Lifetime Access for $249View Offer
    • 🔥 Pabbly Chatflow — Lifetime Access for $249View Offer

    Make a one-time investment and enjoy the advantages of robust business management tools for years to come.

Assistance needed to ensure Pabbly automation works with Cloudflare security

Jul

Member
Consent to Access & Modify
I authorize Pabbly Support to log in to my account and make changes to the specified workflow for troubleshooting.
Hello Pabbly Support Team,


We are currently securing our websites with Cloudflare (Free plan) and have recently added multiple security rules (Managed Challenge, Rate Limiting, etc.) to mitigate bot attacks and high request spikes.


To ensure our automations with Pabbly Connect continue working, we have already whitelisted the IP address 44.224.102.169 in Cloudflare, skipping all security features (Custom Rules, Rate Limiting, Managed Rules, and Super Bot Fight Mode).


However, after testing, automations are still failing, even outside of Under Attack Mode.


Could you please confirm:


  1. Do you use additional outbound IP addresses (besides 44.224.102.169) for webhooks/API calls that we also need to whitelist in Cloudflare? If yes, could you provide the full updated list?
  2. Is there a specific User-Agent header or unique request header (e.g., X-Pabbly-Signature) that your requests always send, so we can configure a Cloudflare rule to bypass security based on that, in case IPs vary?
  3. Do you have any best practices or recommendations when using Pabbly with Cloudflare (e.g., required headers, IP ranges, or rules to avoid challenge blocks)?

We want to make sure everything continues to run smoothly as before while keeping the site protected.


Thank you for your support and looking forward to your guidance.
 
Top